Senior Manager - Marketplace, Strategy & Operations

Senior Manager - Marketplace, New York Strategy & Operations

New York, NY

The US Local Markets team manages the multiple products of Door Dash as a portfolio of geographies, identifying regional and local opportunities to accelerate growth for our centralized product teams within an integrated strategy.

Door Dash is looking for a General Manager to join the Strategy & Operations team to accelerate growth opportunities in the New York region, with a focus on Greater NYC.

You have experience blending analytics and creativity to scope and implement solutions, working as an individual contributor and as part of a larger team. You move deliberately and with speed. You can reliably manage multiple work streams at a low level of detail.

You will report to the Director & GM, Northeast on the US Local Markets team and manage a Strategy + Operations team based in NYC. We expect this role to be hybrid with some time in‑office and some time remote.

• Own business outcomes
  — Set and drive towards regional targets for growth and profitability
• Build the team
  — Recruit, lead, and develop high‑performing candidates on the US Local team
• Influence
  — Work cross‑functionally with Ops, Product, Finance, Analytics, Sales, Government Relations, & Business Development partners to support strategic projects and harness opportunities crucial to the growth of your region
• Operate
  — Figure out how to get from A to B–then actually make it happen.
• Experiment
  — Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer. Building a business in a competitive market will not be easy.

• 8+ years of cross‑functional leadership experience
• 4+ years of leadership and management experience
• You have a bias towards action and can thrive in a fast‑paced, ambiguous environment
• You're willing to get your hands dirty and you're open to feedback
• You crave responsibility and want to shape the direction of the market
• You have led and motivated a team before
• You have a talent for summarizing complex problems, can translate high‑level goals into relevant plans
• You have experience in a complex or high‑growth environment
• Early‑stage startup experience a plus
• Bachelor’s degree required, MBA or Master’s Degree a plus
• Logistics, Product Management, Business Operations and/or Partnerships experience a plus

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$170,000 – $250,000 USD

At Door Dash, our mission to…