Supervising Special Officer, Bureau of Operations

Supervising Special Officer, Bureau of Operations

Join to apply for the Supervising Special Officer, Bureau of Operations role at NYC Department of Health and Mental Hygiene

The Division of Administration-Bureau of Operations/Health Police Unit seeks to fill the position of Supervising Special Officer Level I. The Health Police Unit oversees, directs, and protects DOHMH employees, clients, visitors, and properties throughout NYC areas on a 24/7 basis. To meet the growing needs and demands of the agency, this unit requires adequate resources and staff to perform these services in an effective and efficient manner.

Such services include extending hours of operations beyond the normal hours of operations at Public Health Laboratories and District Health Centers Neighborhood Health clinics. Supervising Special Officers are necessary to oversee these operations and ensure each site is sufficiently staffed and equipped.

• Review work performance of Special Officers and conduct evaluations.
• Responsible for any disciplinary matters pertaining direct reports.
• Direct and train subordinates in their duties and responsibilities and ensure poor work performances are corrected and appropriately carried out.
• Assign patrols and review patrol sheets from officers.
• Inspect Special Officers posts and other work assigned.
• Perform uniform and equipment inspection to ensure both direct reports and contract guards are in proper uniform attire and equipped for duty.
• Patrol Health Department facilities and surrounding areas to maintain order and a safe environment.
• Prepare, review and submit detailed incident reports to their direct superiors.
• Issue summonses to violators of penal law and submit summonses from your direct reports.
• Testify in court on arrests made and/or summonses issued.
• Sign, review and maintain logbooks and memo books up to date.
• Generate post orders for each assigned supervised location and ensure post orders are carried out.
• Ensure appropriate coverage is assigned to all supervised locations.
• Visit site locations and ensure daily field reports are adequately submitted on a daily basis.
• Approve, review, submit and adjust time sheets for leave requests, heat days, excess leaves and overtime requests.
• Work with assigned Special Officer to ensure that all reports are in compliance with required trainings.

• Loan Forgiveness:
  As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website ((Use the "Apply for this Job" box below).).
• Benefits:
  City employees are entitled to unmatched benefits such as:
  • a premium‑free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
  • a public sector defined benefit pension plan with steady monthly payments in retirement.
  • a tax‑deferred savings program and
  • a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

A four‑year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and one year of full‑time satisfactory experience in the field of law enforcement, protection or security.

Individuals serving in this title are designated as Peace Officers by the New York State Criminal Procedure Law. Therefore, all candidates must be qualified to serve as Peace Officers. Incumbents must satisfy the training requirements established by the State of New York for Peace Officers and obtain certification. Once obtained, this certification must be maintained for the duration of employment.