Manager, Operations

Position Summary

The Manager, Operations is focused on running assigned facility. Focus on profitability, efficiencies and identify opportunities to mentor existing workforce while developing and implementing strategies for growth and best business practices within assigned location.

Responsibilities

• Responsible for day-to-day operations of assigned location and/or department. Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
• Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, set and review professional development goals for direct reports. Mentor and coach team of technicians;
  Audit performance quality and build training plans for direct reports. Ensure staff is motivated and productive.
• Make recommendations for promotions, transfers, hiring, or exiting staff members.
• Schedule work of local team and coordinate schedules for larger jobs with other managers.
• Apply industry knowledge to offer technical / practical options to both internal and external customers;
  Prepare and review quotes; perform job walks as required; review test reports; audit work for quality.
• Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner.
• Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals.
• Work with Manager to ensure continuous improvement strategic business initiatives are developed and implemented.
• Prepare variety of reports as assigned.
• Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks.
• Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs.
• All work and decisions shall be conducted in strict compliance of all regulatory law.
• Observe all safety rules and Best Practices;
  Follow all company policies and procedures.
• Other duties as assigned.

Required Experience and Qualifications:

• Bachelor’s degree in related field or equivalent experience and minimum of 8 years of experience.
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Thorough understanding of heavy industrial, utility, large commercial, renewable energy and ability to troubleshoot complex business issues.
• Must be able to work safely and adhere to all electrical safety procedures.
• Proven leadership and mentoring skills.
• Strong communication (written and oral).
• Able to meet deadlines and handle multiple tasks.
• Strong oral and written communication skills.
• Able to work with various people throughout the organization-Customer Focused.
• Focus on accuracy and efficiencies.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems.

With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

RESA Power is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hard-to-find components in the industry. ~ Service is our product

Core Cultural Competencies

We do it right

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and…