Assistant Property Manager ; On-site

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 23,000 residential dwelling units across approximately 400 multi‑family buildings throughout the New York Tri‑state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties. Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties.

C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations.

Responsible for assisting the property manager in the oversight of building staff and maintenance operations at assigned properties. Responsibilities include, but are not limited to:

• Assists the Property Manager (PM) with all aspects of operational procedures including the daily oversight of all maintenance personnel
• Manages HQS inspections/repairs and court‑ordered repairs
• Oversees equipment repairs and status updates
• Handles general building maintenance operations
• Track, maintain, and schedule in‑house resident maintenance repair requests, as well as repairs requiring external vendors
• Prepare and release vendors via work authorizations ensuring that all approvals are in place pursuant to pre‑established thresholds
• Maintains frequent resident engagement which includes resident follow up and timely responses (e.g. email, phone, etc.)
• Assists PM with all active and aged (HDP, DOB, ECB) violations including follow up with CHA (Cohen Hochman & Allen) and updating Site Compli
• Works alongside the PM and actively engage the Legal Team to track/monitor and cure any/all HP actions and/or litigation imposed by city agencies surrounding maintenance issues
• Supports, tracks, and assists both the site team(s) and PM on agency‑specific regular inspections (i.e. REAC, MOR, API, etc.)
• Tracks and logs vacant apartments; follow up with PM to schedule and prepare make‑ready process
• Works alongside PM reviewing MOR report information especially when explaining collections, legal/arrears, and bad debt matters
• Reviews and processes vendor invoices on Avid Exchange weekly
• Works out of regional site‑office and responds to issues on behalf of PM
• Bachelor’s degree preferred or a combination of work experience, education and professional designations, certifications
• Preferred
  
  Certifications:
  
  RAM, ARM, AHM, LIHTC and CPM

• 2+ years of experience in Property Management Operational role(s) with a college degree
  -or-
• 3+ years of experience in direct APM role at similar scale/scope properties without a college degree

• Must be proficient in Microsoft Office applications
• Experience in multifamily property management having served in administrative or APM‑specific role(s)
• Must display ability to complete tasks/projects on‑time
• Ability to work with people and manage administrative projects
• Must possess exemplary customer service skills

This position consists mainly of sedentary work. The position may require exertion of up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The role involves sitting most of the time.

• The incumbent is required to have close visual acuity to perform activities such as: viewing a computer; extensive reading and visual inspection involving small defects.
• This role frequently requires incumbent to talk and hear, expressing or exchanging ideas by means of spoken work and the ability to receive detailed information through oral communication, and to make distinctions in sound; engage in repetitive movements with the wrist, hands, and fingers by typing, reach, picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as…