Global Head of Technical Claims and Exposure Management

Global Head of Technical Claims and Exposure Management

Join to apply for the Global Head of Technical Claims and Exposure Management role at AXA XL
.

At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger.

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As Global Head of Technical Claims & Exposure Management
, you will, in collaboration with the Business Unit Chief Claims Officers, their teams and Claim Practice leaders, drive consistency in claims practices, particularly around large losses and cat events, develop and share a global view of the claim exposures, the portfolio and trends with the wider business, communicating insights and experiences across products and geographies, and identify claims trends and insights and partner with all relevant stakeholders to take appropriate actions.

You will be part of the Claims Leadership Team, actively contributing to wider claims initiatives. You will also be the principal Claims Stakeholder partner for other functions such as GCUO, AFR and Ceded Re.

The role is open to candidates from all locations with home office location to be agreed. The scope is worldwide therefore a flexible approach is required. There will be some international travel and work outside of normal office hours may be required given multiple time zones.

We are excited to have implemented our Smart Working initiative offering a hybrid way of working, combining both remote and office working.

• Globally monitoring a portfolio of the largest and most complex losses and potential exposures handled within the Claims Organization - promoting best claim handling practices and ensuring compliance with early warning and large loss protocols, with a remit to reporting appropriately to the Chief Claims Officer, the Global Leadership team and other key stakeholders. Providing insights into global watchlist developments and emerging risks & trends.
• Large Loss Governance:
  Responsible for continuous development of the Large Loss Framework (including the Watchlist). Ensuring that across the portfolio, claims handling is compliant with the Large Loss Framework and that there is consistency across Business Units and Product Lines. Active participation and leadership in round tables and strategy determination on claims exceeding and agreed threshold and making recommendations to /seeking concurrence from the Chief Claims Officer as required.
  
  In collaboration with CCOs, driving accurate and timely reserving and surfacing of lessons learned.
• Acting as a Strategic Business Partner to GCUO Leadership, ensuring that each GCUO leader has an appropriate Claims Business partner to keep them appraised on the portfolio, trends and lessons learned, as well as supporting them in their strategic initiatives. Supporting the Claims Practice leaders in developing solid partnerships with their GCUO counterparts.
• Leading the Claims team in investigating exposures and response to large loss and cat events, particularly those that transcend business lines and geographies and communicating this to the wider business. Leading the Claims Major Event Management response on behalf of the Chief Claims Officer and participating in the Major Event Review Committee (MERC) which is chaired by the Chief Actuary.
• Leading the Global Practice community - through a combination of direct management responsibility for dedicated Global Practice leaders and effective influence/collaboration with other Practice leaders who have a reporting line through the Business Units. Ensuring that Practice Leaders…