Senior Manager, Continuous Improvement

Location: Pearl River

** ROLE SUMMARY
** The Continuous Improvement, Senior Manager, within Clinical Immunology & Diagnostics (CID) plays a leadership role focused on enhancing operational excellence and supporting CID’s mission of delivering high-throughput clinical assay data for Pfizer’s vaccine trials. Reporting to the Head of CID Operations, this role encompasses three core functions: leading project and change management efforts to harmonize cross-functional business and laboratory processes;

collaborating with the Quality & Compliance organization to champion quality in lab operations and ensure compliance with standards; and supporting manager forums and new hire onboarding activities in CID. In addition to these responsibilities, this role includes direct people management, including providing strategic direction, nurturing professional growth, and ensuring accountability to drive successful execution across initiatives. This leader will foster a culture of continuous improvement and drive initiatives to enhance operational efficiency.
** ROLE RESPONSIBILITIES
*** Lead and manage cross-functional projects aimed at harmonizing lab and business processes. Drive process alignment and compliance across CID functional teams, while overseeing a team of direct reports to ensure consistent execution and accountability.
* Partner with the Vaccines Quality & Compliance organization to ensure CID colleagues are compliant to quality standards, including documentation of deviations, lab-related training programs and audit readiness.
* Collaborate with CID’s functional leaders to identify areas for operational enhancement; develop effective solutions and oversee their implementation to address key business challenges.
* Develop and implement change management strategies for rollout of new programs and business processes.
* Drive continuous improvement activities.
* Support CID senior leaders in developing and managing manager/leadership forums.
* Partner/collaborate with PX and site onboarding team to create synergies and establish CID-specific onboarding program that complements Vaccines and Pfizer onboarding programs.
* Assess and recommend innovative tools and technologies to enhance operations.
** QUALIFICATIONS
* *** Must Have
*** Bachelor’s degree in one of the disciplines relating to life science, drug development, business management, or organizational effectiveness. with minimum of 8 years of experience in healthcare, pharmaceutical, diagnostics, or clinical laboratory industries OR MBA/MS with a minimum of 7 years of experience.
* Demonstrated experience with successful business processes improvement.
* Strong project management, change agility and problem-solving capabilities.
* Excellent communication and presentation skills.
* Proven ability to build relationships and influence across teams.
** Nice to Have
*** Demonstrated skills and success in relationship building, negotiation, and influencing.
* Ability to anticipate situations and problems and take initiative & appropriate action.
* PhD Degree is a nice to have
* Proven ability to define and lead projects, track and execute with quality and timeliness on complex programs of work.
* Strong analytical skills to be able to quickly and effectively solve problems and overcome challenges.
* Demonstrated curiosity, creativity and innovation in approaches to business operations.
** NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
*** This position may require occasional weekend and evening work to meet critical business timelines.
** Other Job Details
*** Relocation support available
* Work Location Assignment:
On Premise The annual base salary for this position ranges from $ to $. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 15.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.

Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid…