Operations Manager

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more.

Employees are provided with the tools and knowledge they need to be successful and hands‑on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list. Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust.

If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Sunstates Security is hiring an Operation Manager, who can effectively manage employee scheduling, and payroll. Takes prompt action to when incidents are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions with Human resources.

• Manage day‑to‑day security officer schedules, call‑outs and no‑shows, and coordinate future scheduling planning for a large book of business supporting a 24/7, 365 days a year operation.
• Respond promptly when incidents are received regarding employee performance or conduct and administer disciplinary and coaching actions in coordination with routine company policies and protocols.
• Interview security officers.
• Conduct disciplinary and counseling sessions with security officers.
• Initiate termination procedures as needed for voluntary and involuntary separations.
• Proof payroll summaries prior to submissions for accurate payroll processing.
• Submit timely corrections, where necessary.
• Accurately communicate schedule status and highlight key deficiencies to management staff.
• Perform day-to-day operations task necessary to efficiently provide security services.

High School diploma or equivalent

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Benefits:
Medical Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, 401K/403b Plan

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Security and Investigations

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!