Director of Communications

The Director of Communications leads external communications efforts to strengthen Philanthropy New York’s engagement with its members, crafts messaging that amplifies and aligns with PNY’s vision, mission and values, and builds the organization’s communications capacity. As a member of the Philanthropy New York management team, the Director of Communications is responsible for stewarding organizational culture, collaborating on annual planning and organizational learning and evaluation processes, supporting the development and implementation of racial equity commitments into the core work of the organization, and aligning relationships across teams.

As Philanthropy New York evolves to embed its values within the organization’s culture, all staff contribute to organizational development efforts and spend some portion of their time contributing to organizational development, learning and decision making processes.

This is a full-time role which requires some early morning and later evening hours supporting programs and meetings. This role is a hybrid position, requiring 2-3 days (Tuesday - Thursday) in office.

Key Responsibilities

Communications Strategy

● Working with the Executive Vice President, develop and lead implementation of an overarching organizational communications plan that engages members, amplifies learning and catalyzes action.

● Provide guidance to the Senior Leadership Team on building a compelling brand identity and voice for Philanthropy New York that is rooted in our organizational values and our vision for a more equitable, sustainable and democratic future. Work across the organization to integrate this voice and messaging into all communications.

External Messaging

● Partner with the Senior Leadership Team on PNY’s external messaging and narratives, including messages from the CEO to the membership and editorial oversight of member-produced content.

● Lead the engagement strategy and editorial direction, design, production, and distribution of all PNY electronic and print communications from concept to completion, including program marketing and collateral, social media content, weekly e-newsletter, video content, and membership collateral.

● Develop, implement, and evaluate targeted digital marketing strategies for PNY’s programs, with a focus on email campaigns and Linked In engagement.

● Serve as a thought partner to the VP of Learning to envision and articulate key program messages and take-aways.

● Ensure that all aspects of PNY’s communications use an anti-racist lens and are built with an intersectional equity lens.

Oversight of Integrated Digital Communications Platforms

● With support and direction from the Senior Vice President, lead content and user experience strategy for PNY’s website and ensure that the site facilitates member engagement, provides high‐quality and up‐to‐date content, and is intuitively organized; supervise the Communications Manager and other staff in content management.

● Partner closely with colleagues across departments to build the organization’s capacity to use data to inform digital engagement strategies.

● Support Communications Manager and Member Services Coordinator to ensure the organization has a strong data infrastructure in place between Drupal, Salesforce, and Mail Chimp.

● Serve as an organizational representative to the United Philanthropy Forum’s Knowledge Management Collaborative, managing relationships with philanthropy-serving partners, keeping PNY staff and leadership informed of new website developments, and sharing and implementing best practices for using our integrated technology platform.

Organizational Leadership & Management

● Supervise the Communications Manager, providing direction, supervision, coaching and professional development to ensure retention and growth within the organization.

● Promote organizational values and use PNY’s values as a lens for decision-making and action.

● Create a culture with colleagues to think beyond specific tasks to the overall organizational mission and context.

● Support the development and implementation of racial equity commitments into the core work of the organization.

● Collaboratively…