Director, Analytics & Research

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen.

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row . Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like:
Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, Pro Max Agency of the Year, and Digiday’s Most Innovative Media Agency to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world  offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

As a Director, you will manage, mentor and develop a team of early to mid-career researchers, strengthen existing client relationships, and pitch winning proposals to new clients. This is a hybrid B2B/B2C leadership role involving a focus on B2B research in the technology sector as well as B2C work across a range of consumer brands.

You’ll lead a team of Managers, Consultants, and Analysts and guide their development and growth - they will look to you for support and mentorship.

And you’ll be part of a leadership team that wants to see your vision for growth and innovation on multiple fronts - how we support the growth of our practice and overall company, how we operate as a team, and how we create the best working environment possible.

This role is right for you if:

• Nothing inspires you more than working with talented and creative colleagues and helping them grow into their full potential as marketing experts
• You are invigorated by the prospect of partnering with passionate clients trying to find breakthrough insights and strategy
• You want to re-think the way research and marketing strategy are executed and delivered
• You want your ideas and strategies to have limitless impact

WHAT YOU’LL DO

You’ve spent years managing teams, developing talent, building strong client relationships, and leading thoughtful and creative research. This has given you important expertise and unique perspectives. At Known, you will find like-minded people who want to learn from each other and develop into the marketing leaders of the next decade.

Here is some of what you will do in your role:

• Lead, manage, and mentor a team of Research Managers, Consultants, and Analysts - usually between 3-5 people.
• Work with Managers to find their voice - finding creative research approaches, developing solid analysis plans, story-telling / building narratives, and presenting effectively to clients.
• Work with Consultants and Analysts to ensure their growth on foundational skills - technical, project management, and client-management related.
• Work with our HR team and senior leadership on innovation as a manager and talent developer.
• Oversee a portfolio of projects including a combination of B2B, B2C and/or technology sector projects
• Managers and Consultants lead project engagements and you are their brainstorming partner across all phases of the work.
• You will typically oversee 6-8 projects at a time - we manage this…