Manager of Operational Projects - Americas

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide.

Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimize your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

The Manager of Operational Projects-Americas is responsible for the planning, coordination, and execution of operational initiatives and services, with accountability for cost control, schedule adherence, vendor performance, and service quality. The role works closely with internal stakeholders and third-party providers to ensure operational activities are delivered on time, within scope, and aligned with firm standards.

This position bridges strategic direction and day-to-day execution, providing hands-on leadership, operational oversight, and disciplined management of resources, risks, and deliverables.

• Manage various office project initiatives across the Americas.
• Manage the Americas artwork collection including appraisal, disposition and acquisition including tax implications and record keeping.
• Lead the Americas insurance process.
• Coordinate operational requirements related to new office openings.
• Assist with Well and other Health and Safety initiatives.
• Assist with LEED certification for new office buildouts.
• Lead/advise on in office modifications to the space, while providing expert knowledge and leadership oversight.
• Help troubleshoot code issues related to space modifications.
• Participate in real estate initiatives where necessary including construction projects.
• Managing POE (Power over Ethernet – lighting system) coordination of maintenance upgrades, vendor relations and system performance to support efficient workplace operations.
• Managing BMS (Building Management Systems – supplemental AC) provide oversight to ensure effective monitoring, control and performance

• Review and approve vendor proposals, invoices, and change requests prior to escalation.
• Track costs, cash flow, and performance metrics, providing regular reporting to Chief of Staff, Office Managers and Finance.

• Serve as the primary point of contact for vendors and consultants supporting operational services.
• Monitor vendor performance, service levels, and contractual compliance; address issues that may impact delivery or quality.
• Collaborate with internal business partners to align operational delivery with evolving needs.

• Maintain operational records, logs, schedules, and decision registers.
• Prepare operational updates, reports, and presentations for leadership and stakeholders.
• Coordinate meetings, document action items, and ensure timely follow-up across internal and external parties.

• Resolve operational issues…