Operational Readiness Manager

MGT is seeking an experienced Operational Readiness Manager, CBTC to fill a Long Term contract assignment for one of our client’s. Selected candidate will be an employee of MGT for 5 years with possible extension.

Location:

New York City, NY

Engagement:
Full-Time, Long-Term Consulting

Contract:

Up to 5 Years, approximately 8,000 hours

Schedule:

Monday-Friday, 9:00 AM-5:00 PM, with occasional weekend support

Start: ASAP

Client:
Confidential, Major Urban Transit Organization

MGT is seeking an experienced Operational Readiness Manager to support a major, multi-year rail modernization initiative in New York City.

The Operational Readiness Manager will lead the organizational and operational transformation required to transition a large urban subway system from conventional, hardware-driven signaling to a Communications Based Train Control (CBTC) operating environment.

This is primarily an operational readiness, transformation, and change leadership role supported by strong CBTC knowledge. It is not a hands-on CBTC engineering position.

The successful candidate will help determine and implement how the organization must evolve its people, operating model, maintenance practices, processes, governance, workflows, training, and resources to successfully operate and maintain a CBTC-based subway system.

• Develop and lead a comprehensive CBTC operational readiness and transformation plan.
• Define organizational changes required to support centralized CBTC operations and maintenance.
• Assess current operations and identify workforce, skills, process, procedure, and resource gaps.
• Develop practical strategies and implementation plans to address identified readiness gaps.
• Lead execution of the transformation plan and monitor key milestones and readiness objectives.
• Establish and implement new operating workflows, processes, procedures, and governance practices.
• Coordinate across Operations, Maintenance, Signals & Train Control, Safety, IT, Finance, Procurement, Training, Workforce Development, and Capital Programs.
• Partner with senior leadership to identify required resources, organizational support, and funding.
• Translate CBTC technology changes into practical operational and organizational impacts for leadership and frontline personnel.
• Lead stakeholder workshops, working sessions, training, and change-readiness activities.
• Integrate operational readiness activities into overall program governance and reporting.
• Monitor progress, identify risks and dependencies, and adjust readiness strategies as required.
• Capture lessons learned and continuously improve readiness strategies throughout the modernization program.

• Bachelor's degree in Transportation Management, Engineering, or a related field.
• Extensive experience in transit operations and maintenance, preferably within a large urban rail, subway, metro, or heavy-rail system.
• Strong understanding of CBTC systems and how CBTC impacts rail operations and maintenance.
• Demonstrated experience leading operational readiness, organizational transformation, or major change initiatives.
• Experience developing or implementing new operating models, workflows, processes, procedures, and organizational structures.
• Demonstrated ability to coordinate effectively across large, complex, multi-layered organizations.
• Strong executive-level communication and stakeholder management capabilities.
• Ability to effectively engage both senior leadership and frontline operations and maintenance personnel.
• Experience with operational strategy, organizational development, governance, compliance, and continuous improvement.

• Direct experience supporting CBTC…