Academic Program Manager; Business Manager

The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world.

Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics.

BMCC's motto speaks to this shared sense of purpose and possibility:
Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

The Business Manager will work within BMCC’s Center for Continuing Education and Workforce Development (CEWD), and report directly to the Director of Operations within CEWD. This role will support daily business operational requirements, enhance decision-making and efficiency, and manage budgets, fiscal, HR, and reporting activities. In collaboration with the Bursar’s Office, the Business Manager will help maintain accuracy, compliance, and high service standards for student course registration, tuition billing, account management, and reporting.

• Monitor and manage departmental budgets; prepare budget modifications; ensure expenditures of supplies, goods, and services align with approved budgets, institutional policies, and operational objectives.
• Prepare financial reports and analyses to support decision-making, budget development and modifications, expense/tuition fee/staff forecasts, and statistical reporting. Analyze financial data, identify trends, and provide actionable insights.
• Assist with student accounts operations, course registration, enrollment, tuition and fee billing, collections, reconciliations, payment plans, financial aid coordination (scholarships, grants, loans, and vouchers), adjustments, refunds, and relationships with 3rd-party educational partners.
• Supervise staff in completing procurement and vendor payment processes for all goods, supplies and services.
• Lead and contribute to operational improvement initiatives by collaborating across departments to implement processes and procedures that enhance administrative operations, streamline workflows, and improve efficiency, productivity, and service delivery.
• Supervise a marketing specialist in all marketing related duties, social media accounts and other advertising streams (emails, flyers, website, print etc.), research new advertising avenues, and ensure seasonal catalogs are submitted timely.
• Collaborate within CEWD and across departments at BMCC, as well as Research and Grants Administration ensuring compliance with all Personnel Action Forms, Position Vacancy Notices and overall Standard Operating Procedures.
• Assist with Research Foundation and Tax Levy New Hire Onboarding processing;
  Manage Personnel Action Forms – receive request, create, revise, submit to HR, and monitor through completion; oversee Timesheet submissions with close support from Administrative Assistant.
• Supervise assigned staff, coordinate team priorities,…