Director of Facilities Management

ESSENTIAL DUTIES AND RESPONSIBILITIES The Director of Facilities Management provides strategic leadership and oversight of the operations, maintenance, and capital improvements of Rise Boro’s diverse residential real estate portfolio, encompassing all residential units and any accessory commercial/retail/community facilities. This senior-level role ensures the safety, functionality, sustainability, and regulatory compliance of all properties while aligning facilities operations with the organization’s mission and long-term strategic goals.

The Director is a seasoned facilities and construction professional who manages a multidisciplinary team, oversees vendor relationships, leads capital planning efforts, and collaborates with internal and external stakeholders to deliver high-performing, cost-effective, and compliant facilities across the Rise Boro portfolio. Specific responsibilities included:

Strategic Leadership & Operations Develop and implement a comprehensive facilities management strategy that supports organizational objectives and ensures the long-term integrity and value of the real estate portfolio.

Provide leadership and direction to the facilities, maintenance, and operations teams, fostering a culture of accountability, safety, and continuous improvement.

Oversee and prioritize all maintenance, repair, and capital projects across multiple asset types, ensuring timely completion and budget adherence.

Construction, Maintenance, and Capital Projects Lead planning, budgeting, and execution of capital improvement projects in collaboration with
-Asset Manager, Portfolio Managers, and Property Managers.

Review and approve scopes of work, professionally level bids, and review/approve contractor selections for renovation and maintenance projects.

Oversee performance and compliance of all major building systems including HVAC, elevators, life safety systems, and pest control.

Provide technical guidance on design reviews, construction schedules, and project cost controls.

Regulatory Compliance & Risk Management Ensure compliance with all applicable local, state, and federal regulations, including FDNY, DOB, DEP, OSHA, NYCHA, DOHMH, and HPD requirements.

Implement a violation dismissal and prevention strategy.

Maintain and oversee documentation for FDNY compliance (fire extinguishers, range hood permits, place of assembly permits, monthly inspection logs, etc.).Manage building safety programs and emergency response planning.

Vendor & Contract Management Develop, negotiate, and manage vendor contracts for maintenance, repair, and service programs; monitor vendor performance and service level agreements.

Oversee optimization of vendor listings and ensure alignment with Rise Boro’s procurement policies and cost-control goals.

Technology, Training, and Reporting Oversee implementation and utilization of facilities management technology systems, including Yardi, MIQ, and Jack Jaffa platforms, ensuring data-driven decision-making and operational transparency.

Lead staff training and development programs for maintenance and building service personnel.

Prepare and present regular reports on facilities performance metrics, budgets, and capital project status to executive leadership.

Collaboration and Special Initiatives Partner with the Asset Manager and Director of Corporate Facility on portfolio-wide initiatives and facility improvement strategies.

COMPETENCIES Demonstrated expertise in facilities management, construction, and building systems operations across a mixed-use real estate portfolio.

Strong leadership and team management skills with the ability to motivate and develop staff at all levels.

Proven ability to manage multiple large-scale projects, budgets, and vendor relationships simultaneously.

Ex…