Regional Operations Director, Florida Market

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back.

Are you the kind of leader who sees the full market, not just the venue in front of you? Do you think in terms of revenue, margin, talent, and long-term growth across multiple locations? Are you comfortable owning results for an entire region and holding senior leaders accountable for theirs? We are looking for a Regional Director who operates as an owner of the market.

Someone who builds and coaches leaders, drives performance across every venue in the portfolio, and takes full responsibility for the success of the region. This role is not about maintaining standards. It is about setting them, raising them, and making them consistent from venue to venue. If you want to run a business across a market, not just oversee a single location;

this is where you do it.

Location Requirement:
Must be located in, or willing to relocate to, the Florida market.

The Regional Director is the senior operating leader for an assigned group of venues in the Florida market and owns the full regional business. This includes revenue growth, cost management, talent development, and the overall guest experience across golf, food and beverage, and events in every venue in the region. You will set the direction for the region, build and develop the leadership teams that run each venue, and drive performance through the General Managers and Venue Directors of Operations who report into the market.

You are the connection between enterprise priorities and day-to-day execution on the floor. This role operates with autonomy and expects accountability. As the leader of multiple high-energy, guest-facing venues, this role requires frequent travel across the assigned Florida market, typically spending the majority of your time on‑site in venues, and a flexible schedule including evenings, weekends, and holidays, with availability during peak periods, special events, and high‑volume seasons.

Take full ownership of regional performance including revenue, labor, costs, and overall profitability across every venue in the market. Demonstrate strong business acumen with the ability to interpret financial data, identify trends, and translate insights into strategies that protect and grow the business. Build and execute the annual regional operating plan with clear financial targets and priorities for each venue. Review venue P&Ls with intention, coaching leaders to understand how each part of the business contributes to results.

Forecast, identify trends early, and act decisively to close gaps and capitalize on opportunities across the portfolio. Drive new revenue through partnerships, events, and local market opportunities, and share best practices across venues.

Provide strategic direction, clear communication, training, and empowerment to General Managers and Venue Directors of Operations to align with sales goals, service excellence, and brand standards. Coach leaders in person and in the moment, building their capability to run their venues independently. Establish a regular cadence of communication, business reviews, and follow‑up that keeps every venue aligned and accountable. Address performance directly and maintain a high bar for every leader in the region.

Elevate Hospitality and Guest Experience. Travel frequently to assigned venues to…