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Head of Upmarket CS Retention & Team Leadership

Job in New York, New York County, New York, 10261, USA
Listing for: 6sense
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
    Client Relationship Management, General Management, Area Manager, Project & Program Management
Salary/Wage Range or Industry Benchmark: 100000 USD Yearly USD 100000.00 YEAR
Job Description & How to Apply Below
Position: Head of Upmarket CS - Growth, Retention & Team Leadership
Location: New York

6sense seeks a Manager of Customer Success to lead a team of approximately 7-8 CSMs handling Upmarket customers with $100K–$500K ACV and $15M–$20M ARR. You will drive retention, adoption, and value realization while coaching a high-performing team across Sales, Product, and Rev Ops.

Base salary ranges from $113,400 to $150,100 with comprehensive benefits. The role emphasizes people leadership, strategic account planning, and data-driven decision making to ensure measurable business outcomes for

This Full Time opportunity is for the Head of Upmarket CS
- Growth, Retention & Team Leadership role at 6sense.

This is a genuine position to take on the Head of Upmarket CS
- Growth, Retention & Team Leadership role at 6sense.

As a Head of Upmarket CS
- Growth, Retention & Team Leadership, you will play an important part at 6sense in United States.

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