Program Director

Location: New York

Job Description – Program Director (Fulltime)
OUR MISSION:
Our mission is to inspire and empower all young people to take control of their future.

OUR VISION:
We envision a world where everyone has access to an equitable path to success.

PROGRAM DESIGN Roads to Success (RTS) provides youth development programs including after-school, summer, enrichment, workforce development, and other opportunities serving young people throughout New York City. RTS incorporates the Circle of Courage framework, Belonging, Independence, Mastery, and Generosity, to create safe, supportive, and engaging environments where young people can thrive.

PRIMARY FUNCTION The Program Director is responsible for the overall leadership, supervision, and day-to-day operation of an assigned RTS program site. Reporting to the Director of Program Operations, the Program Director ensures high-quality program implementation, staff performance, youth safety, regulatory compliance, enrollment and attendance, and strong relationships with families and school partners.

The Program Director directly supervises Assistant Directors, Activity Specialists, and/or Group Leaders and is responsible for creating a safe, organized, engaging, and accountable program environment.

ORGANIZATIONAL ROLE

Reports To:

Director of Program Operations Direct Reports:
Assistant Director(s), Activity Specialists, and/or Group Leaders Classification:
Class A – Onsite Essential (Program Staff)

Schedule:

Full-Time, Monday–Friday; occasional evenings/weekends as needed (40 Hours Per week)
Work Arrangement:
Five (5) days onsite at assigned program site(s)
Locations: 3981 Hillman Ave, Bronx, NY 10463

Compensation: $67,000

RESPONSIBILITIES Program Leadership & Operations Provide daily leadership and oversight of the assigned program site.

Ensure consistent implementation of RTS program standards, schedules, activities, and youth development practices.

Maintain a safe, organized, inclusive, and welcoming program environment.

Manage daily staffing assignments, transitions, activities, attendance, meals, and dismissal procedures.

Communicate staffing, operational, safety, and program concerns to the Director of Program Operations.

Staff Supervision & Development Supervise, coach, and evaluate Assistant Directors, Activity Specialists, Group Leaders, and other assigned staff.

Establish clear expectations for professionalism, attendance, youth supervision, communication, and performance.

Conduct regular staff meetings, supervision sessions, observations, and performance feedback.

Support recruitment, interviewing, onboarding, training, scheduling, and retention of program staff.

Partner with Human Resources and the Director of Program Operations regarding performance, attendance, or conduct concerns.

Program Quality & Youth Development Ensure program activities are engaging, developmentally appropriate, and aligned with RTS' mission and youth development model.

Monitor lesson plans, enrichment activities, and staff implementation.

Promote youth voice, leadership, belonging, social-emotional development, and positive relationships.

Observe programming regularly and provide staff with coaching and feedback.

Use program data, feedback, and observations to support continuous improvement.

Youth Safety & Compliance Ensure appropriate active supervision of participants at all times.

Maintain accurate rosters, attendance records, emergency contacts, and dismissal information.

Respond appropriately to incidents, emergencies, injuries, behavioral concerns, and safety issues.

Ensure required incident reports and notifications are completed in accordance with RTS procedures.

Maintain compliance with applicable DYCD, NYC Public Schools/DOE, DOHMH, SACC, funder, and organizational requirements.

Maintain…