Specialist, Digital Strategy
Listed on 2026-10-10
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Management
Account Manager, Client Relationship Management
Company description
Apex is Publicis Groupe’s futures marketplace, leveraging Publicis capital to create risk‑free, value‑based investment opportunities for clients. Our industry expertise, understanding of consumer and market trends, and strategic partnerships enable Apex to deliver innovative, omnichannel solutions for clients that drive a range of marketing and business goals. Apex solutions help shape the industry, drive outcomes, and keep Publicis clients ahead of trend.
Overview ABOUT APEXWe’re not your typical agency. In fact, we aren’t an agency her, we are a distinct and next generation trading entity within Publicis Groupe. Furthermore, we’re experts and innovators in media, making investments today for tomorrow’s success. Our goals are rooted in providing unique and incremental benefits to Publicis Groupe clients:
The Specialist role reports to a Supervisor and is part of the Digital Strategy & Activation Team. This team works collectively to maintain a deep understanding of the evolving media landscape, make strategic investments with media partners, negotiate mutually beneficial agreements, and plan and execute media buys that drive client business and marketing objectives.
Responsibilities ABOUTTHE ROLE
The expectations for this role fall into three key categories:
1. Developing Teams & Talent- Understand team roles, responsibilities, and workflows.
- Contribute to the training and development of Senior Associates, Associates, and billing/reconciliation team members.
- Support performance goals and development plans for Senior Associates and Associates.
- Participate in meetings with media partners and vendors.
- Maintain a strong understanding of partner portfolio offerings and identify applicable client opportunities.
- Participate in negotiations for assigned clients and campaigns.
- Understand deal structures and support the negotiation and RFP process for select mid‑level accounts.
- Develop campaigns utilizing preferred partner relationships.
- Execute campaign management, delivery, and client‑facing media plan packaging for select mid‑level accounts with a high degree of accuracy and independence.
- Monitor campaign performance, identify performance issues, and lead optimization discussions with partners as appropriate.
- Support campaign pricing strategies that drive client performance and overall business health.
- Assist in managing campaign delivery and performance for assigned accounts.
- Manage campaign activation, including template creation and buy entry.
- Lead RFP and post‑sale processes for select mid‑level accounts.
- Serve as a first‑level quality assurance resource for Associates.
- Execute operational processes with minimal oversight and strong attention to detail.
- Participate in discrepancy resolution for assigned clients and campaigns.
- Establish expectations through clear communication with clients and vendors.
- Understand billing processes and nuances that impact planning and campaign execution.
- Own components of the RFI process, invoice reconciliation in Prisma, and approvals on the Unbilled Report for assigned accounts.
- Contribute data input and maintenance across various systems and tools.
- Maintain accurate and up‑to‑date account information…
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