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Direct Support Professional Supervisor

Job in New York, New York County, New York, 10261, USA
Listing for: Achieve
Full Time position
Listed on 2026-10-12
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 25 - 26.25 USD Hourly USD 25.00 26.25 HOUR
Job Description & How to Apply Below
Location: New York

Description

Direct Support Professional Supervisor

Location: Greene, NY

Salary: $25.00 -$26.25

Benefits: Include medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees

The Direct Support Professional Supervisor is responsible for the overall operation, compliance, and performance of assigned residential programs. This role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served.

Direct Support Professional Supervisor

Key Responsibilities
  • Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards
  • Supervise, coach, and evaluate staff (Assistant Residence Managers and Residential Aides), including hiring support, scheduling, payroll approvals, and ongoing performance management
  • Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation
  • Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records
  • Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers
  • Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served
  • Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required
  • Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development
  • Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery
  • Perform additional duties and program support activities as assigned
Requirements
  • Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience
  • Must physically be able to perform required certifications and lift fifty (50) pounds.
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