Team Leader - Store Manager - District

Skill Bridge Team Leader
- Store Manager
- District 7 (District
7)

Skill Bridge Team Leader
- Store Manager

Location:
District 7 – Ellicottville/Allegany, NY Area
Regional (Final placement aligned within designated market)

Duration: 12–16 weeks (up to 180 days)

Schedule: Training schedules will reflect real‑world retail operations and may include evenings, weekends, and varied shifts as participants progress.

Type: Full‑time, on‑the‑job training

Crosby’s is a growing convenience retail organization committed to delivering exceptional customer experiences through quality products, clean and welcoming stores, and strong community presence. With locations across Western and Central New York, as well as Pennsylvania, Crosby’s is built on a foundation of core values including honesty, customer focus, teamwork, and entrepreneurial spirit.

As part of its commitment to workforce development and community impact, Crosby’s is proud to support transitioning service members through the Skill Bridge program by providing structured training, hands‑on experience, and a clear pathway into meaningful civilian careers in retail leadership and operations.

The Crosby’s Store Leadership Skill Bridge Program is a structured, hands‑on training experience designed to prepare transitioning service members for a Team Leader (Store Manager) role.

Participants will progress through Crosby’s established training framework, beginning with foundational store operations and advancing through increasing levels of responsibility, including Shift Leader and Assistant Team Leader competencies. This approach ensures a comprehensive, ground‑up understanding of store operations, team dynamics, and performance expectations.

Through a combination of job shadowing, guided learning, structured training modules, and progressively increased responsibility, participants will develop the skills required to lead store operations independently.

Upon successful completion of the Skill Bridge program, participants may be considered for a full‑time Team Leader (Store Manager) position at one of Crosby’s locations within the designated region, based on performance and business needs.

By the end of the program, participants will be able to:

Independently lead store operations in alignment with company standards

Coach, develop, and hold team members accountable to performance expectations

Deliver a high‑quality, consistent customer experience aligned with Crosby’s brand standards

Manage key operational and financial performance indicators, including sales, labor, and expenses

Ensure full compliance with safety, food service, and regulatory standards

Demonstrate readiness to operate as a Team Leader (Store Manager) within a multi‑unit retail environment

Participants will receive structured support throughout the program, including:

Direct mentorship from Team Leaders and District Leaders

Hands‑on, competency‑based training aligned with Crosby’s internal training framework

Completion of structured operational and compliance training modules (including online learning components)

Progressive responsibility aligned with demonstrated skill development

Regular feedback, coaching, and performance evaluation

Exposure to multiple store environments within the region

This structured approach ensures participants gain both the operational expertise and leadership capability required to successfully transition into a civilian management role.

Participants will gain experience across the following core areas:

Delivering service aligned with Crosby’s key standards:
Quality, Availability, Timeliness, Friendliness, Cleanliness, and Value

Supporting brand consistency and customer engagement