Bilingual General Manager - Residential Cleaning Branch

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing

WeClean Commercial Cleaning is hiring a hands-on General Manager to own and grow our Residential Branch from end to end - people, operations, quality, customer service, and results. Reporting directly to the owner, you will build and lead the team, enforce service standards, and drive revenue and profitability. This is a high-ownership leadership role for someone who leads from the front and gets results.

• Build and manage the team: recruiting, hiring, onboarding, training, scheduling, performance, and retention
• Lead daily cleaning operations: staffing, coverage, supplies readiness, and on-site execution
• Own service quality: standards, inspections, audits, and rework reduction
• Manage customer service: communication, complaint resolution, and client retention
• Control supplies, purchasing, inventory, and operating costs
• Build and report weekly and monthly KPIs (revenue, retention, service quality, labor efficiency, profitability) and drive continuous improvement
• Support sales and growth: lead handling, proposals, customer onboarding, and renewals

• Fluent in English AND Portuguese - spoken and written (required)
• 3+ years in operations or team management (cleaning, facilities, hospitality, or service industry preferred)
• Proven people leadership - hiring, coaching, and holding a team accountable
• Strong organization, problem-solving, and customer-first mindset
• Comfortable with KPIs, scheduling tools, and spreadsheets
• Valid driver's license and reliable transportation (local travel required)
• Authorized to work in the U.S.

• Competitive salary: $52,000 - $60,000 per year
• Performance bonus and profit sharing - your upside grows with the branch
• 401(k) with company match
• Paid vacation and paid sick days
• Company vehicle provided
• Schedule flexibility - measured by results, not hours

This is not a seat-filler management job - it is ownership of an entire branch with the authority to match. You will report straight to the owner (no layers, no bureaucracy), make real decisions, and see the direct impact of your work on the business and your paycheck.

• Real authority - you run the branch: your team, your standards, your results
• Direct line to the owner - fast decisions, real mentorship, no corporate red tape
• A company that is actually organized - clear systems, SOPs, and KPIs, not chaos
• Invested in your success - company car, 401(k) match, bonus, and profit sharing
• Room to grow - a fast-growing company where strong performers move up