Multi-Site Assistant Branch Manager

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Regular Full-Time Retail Albion, NY, US

2 days ago Requisition

Salary Range: $24.50 To $32.50 Hourly

Purpose : The Assistant Branch Manager is responsible for achieving individual and retail branch goals, across multiple offices, through sales, referrals, and retention of account relationships. Responsible for assuming responsibilities of Senior Branch Manager or Branch Manager as needed or assigned. Participates in community affairs to increase bank’s visibility and development business relationships.

Degree of Supervision Received: Moderate

• Supervision Received (title): Senior Branch Manager or Branch Manager

Degree of Supervision Given: Moderate

• Supervision Given to (Titles): Retail Staff

• Contributes to the bank incentive program in the achievement of bank, office and individual goals. Develop and maintain knowledge of bank products. Actively promotes referrals and retention of account relationships.
• Proactively supports and motivates staff in the banks referral program and their participation. Monitors ongoing sales/referral training needs of staff
• Assists in the training, scheduling, operations and management of office staff.
• Monitors performance and provides ongoing coaching and feedback to office personnel
• Assists staff with customer relations.
• Ensures that training requirements are completed by staff on time
• Works with Senior Branch Manager or Branch Manager to approve performance evaluations of office personnel.
• Participates in the recruiting and interviewing process when the office requires new or additional staff.
• Participates in community events to increase the office’s visibility and to enhance new or existing business opportunities.
• Interviews consumer loan applicants and provides required supporting documentation
• Maintains comprehensive knowledge of laws, compliance regulations and bank policies pertaining to consumer loans and products.
• Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.

• Education:High School Diploma. Bachelor’s degree preferred.
• Prior
  
  Experience:
  
  4+ years of Banking (or Retail/Business related), Operational, Sales, or Consumer Lending experience
• Demonstrate skills in effectively managing associates across multiple offices.
• Cooperation/Teamwork – works well with others (internal, external customers and associates)
• Able to manage multiple tasks and prioritize workload and delegate where needed
• Excellent written and verbal communication skills
• Personally responsible, completes work in a timely and consistent manner
• Adaptable to varying bank and customer needs
• Able to learn and utilize new technology effectively and efficiently
• Proven problem-solving skills and sound judgment
• Strong sales orientation and customer focused
• Strong team building and team management skills.

• Ability to communicate face to face and on the phone with customers.
• Occasional bending and lifting from floor height, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.
• Occasional travel throughout site locations
• Extensive computer usage is required.

• Work schedule: Varies with office needs and may include evenings and weekends.
• Licenses or Accreditation
  :
  Registration with Nationwide Mortgage Licensing System Registry (NMLS) is required in accordance with…