Program Supervisor

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Full Time Plattsburgh, NY, US

Salary Range: $62,353.20 To $64,897.00 Annually

BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team!

This position provides fiscal, programmatic and operational oversight of the Breakthrough II Apartment Treatment Program, a 45-bed OMH Licensed housing program that assists adults living with serious mental illness develop the skills to transition to independent living. Supervisor works collaboratively with BHSN team members/departments including but not limited to Director, Nursing, Crisis, Finance, Clinic and Facilities Department to help lead and support the team and those we serve.

Work Schedule:

Monday - Friday, day shift, will require flexibility to meet needs of the program

Oversees the daily operations of the Apartment Program to ensure resident/program needs are met including but not limited to:

Facilitates, develops and assists with mentoring, on-boarding, training, supervising and monitoring Apartment Program staff and interns

Establishes and coordinates staff schedule to ensure adequate coverage is maintained to ensure resident needs are met

Collaborate and communicate effectively with team members to ensure resident needs are met including but not limited to coordination of mental health/substance use/primary care services, obtaining funding, transportation, linkage to other services, care coordination and discharge planning

Coordinates and communicates all aspects of admissions and discharges to the team

Possesses a working knowledge of and follows 14 CRR NY-XIII 593 and 595 Office of Mental Health regulations and BHSN policies/procedures as it relates to residential programs

Participate in internal and/or external committees as needed to inform and/or screen potential Breakthrough II OMH licensed housing applicants for eligibility and preference for admission

Works collaboratively with Residential Funding team, Finance Department and outside agencies to ensure resident funding/insurance is in place prior to or upon admission and throughout program stay to obtain/maximize program fee and Medicaid revenue; oversees program finances to ensure fiscal responsibility and that resident monies are received and documented accordingly

Direct oversight of Breakthrough II Administrative Assistant(s), Breakthrough II Peer Engagement Specialist(s), Breakthrough II Crisis Intervention Specialist, Senior Apartment Program Case Manager, Apartment Program Case Managers, and interns.

Works collaboratively with internal and external entities to coordinate, communicate and reinforce integrated residential and medical treatment to ensure client coordination of care is occurring

Ensures and monitors that monthly site safety checks and resident fire drills are completed correctly and any deficiencies resolved promptly to ensure a safe and clean living environment

Collaborates with participating landlords to resolve tenant/landlord disputes, maintain safe environments, review and negotiate lease renewals

Collects and organizes various data throughout the year as requested (i.e. client satisfaction surveys, occupancy rates, annual reports, etc )

Participates, facilitates and ensures accurate documentation of all staff meetings

Collaborate and coordinate with Adult Residential Nursing team to insure the implementation, integrity and monitoring of medical management program for the Apartment Program is occurring

Ensures that regularly scheduled treatment team meetings are scheduled and Apartment Program…