Director, Ad Sales Account Management

Location: New York, NEW YORK, us

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities.

We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal Global Advertising & Partnerships is seeking a Director of Account Management, a pivotal leadership role responsible for overseeing the Account Management function and growth within our organization.

You will have robust experience partnering with agency holding companies across programmatic, streaming and linear executions. As a strategic thinker with a customer-centric mindset and focus on supporting business growth, this role will be crucial in maintaining and expanding the Account Management organization. You will lead and manage a team of account managers, collaborate with cross-functional teams, and champion client satisfaction and retention efforts.

To be successful, you must possess strong leadership skills with the ability to inspire, motivate, and develop a high-performing team.

• Responsible for leading a team of 15+ account managers and focused on driving incremental revenue, upselling & client retention
• Provide ongoing support, guidance, and performance feedback to Account Managers, ensuring alignment with business goals while supporting potential career aspirations
• Oversee the onboarding and training processes to ensure team members integrate smoothly and are set up for success; routinely survey to understand or anticipate the training and development needs of the team
• Excellence in relationship building and communication skills, with the ability to engage with internal and external senior-level executives
• Demonstrated ability to work collaboratively with cross-functional teams and all levels of management
• You lead by serving – your success is measured by your team's growth. You remove roadblocks, champion your people. You listen deeply, communicate transparently, and lead with humility

• Drive continuous improvement initiatives to enhance service delivery and operational efficiency for the betterment of the ad revenue and clients
• Oversee the operational aspects of account management, ensuring efficient processes, resource allocation, and compliance with industry standards
• Proven ability to analyze large datasets, identify opportunities, and drive strategic action
• Demonstrated ability to work collaboratively…