Program Director

Liberty Resources is seeking a Program Director to support our Center for Brain Injury and Rehabilitation Program. Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

• Competitive Compensation and Paid Time Off Package
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities
• PSLF Eligible
• A Collaborative and Supportive Team Atmosphere
• Family-Friendly Workplace

The Program Director is responsible for the administration, oversight and evaluation of the licensed home care service agency, traumatic brain injury program services, residential and home community support services, and related daily operational functions of the Center for Brain Injury and Rehabilitation. The Program Director provides leadership of program operations, admissions and referrals, staffing oversight, regulatory compliance, quality improvement, billing coordination, and program development to ensure high quality, effective, and efficient service delivery across all assigned programs.

Provides direct supervision, coaching, support and performance oversight to assigned supervisory, clinical, operational and support staff; ensures documented supervision and annual performance evaluations are completed in accordance with agency standards and applicable regulations.

Assists in the recruitment, selection, onboarding, orientation, assignment, development and retention of program staff.

Tracks staff compliance with required trainings, certifications, in-services and competency expectations and follows up as needed.

Participates in and advises leadership regarding promotion, assignment, review and discharge of program participants and staff as necessary.

Keeps apprised of and provides input into development and revision of division and program policies, procedures and workflows.

Keeps informed of public policy developments, regulatory changes and trends impacting the respective program areas and ensures operational practices remain aligned with those requirements.

Assists in the development, implementation and evaluation of program expansion, service enhancements and new program initiatives.

Obtains necessary information on all referrals to determine appropriateness for program admission and facilitates interviews, tours and orientation with potential participants and their families where applicable.

Facilitates the process of admissions, transfers and discharges for the programs supervised, including oversight of intake coordination and record set-up.

Ensures all required clinical, medical, case management and program records are established, maintained and monitored in compliance with agency, waiver, payer and regulatory requirements.

Develops and maintains effective relationships with other service providers, hospitals, managed care organizations, community organizations, families and referral sources in the interest of participants and program goals.

Conducts quality improvement reviews, quality assurance inspections, chart audits and operational reviews; gains staff and participant input and prepares reports for submission to leadership, governing bodies, regulatory entities or funding sources as required.

Produces ongoing statistical, financial, utilization and narrative reports as required by the Associate Vice President and by regulatory, funding, payer and agency bodies.

Ensures that the physical plant is maintained according to health and safety codes, regulatory requirements and the agency’s CQI standards; serves as liaison to maintenance, cleaning services and outside vendors as needed.

Oversees and coordinates LHCSA, residential and other assigned staffing schedules, including coverage planning and problem-solving for staffing gaps where necessary in the absence of the Scheduling Coordinator.

Participates in the agency-wide incident review and quality improvement processes and ensures follow-up actions are completed.

Provides input into development of program budgets,…