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Director of Customer Success & Growth

Job in New York, New York County, New York, 10261, USA
Listing for: Justworks, Inc.
Full Time position
Listed on 2026-10-16
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 180000 - 242000 USD Yearly USD 180000.00 242000.00 YEAR
Job Description & How to Apply Below
Location: New York

Justworks seeks a Director of Customer Success in New York City to lead a 60+ person team, delivering strategic guidance and customer-centric programs across our largest customers. The role focuses on retention, value realization, and revenue growth through strong leadership and cross-functional partnership.

You will mentor and grow the Customer Success Managers, partner with Growth & Retention, and drive a proactive, data-driven approach to service excellence while representing the voice of the

We would love to welcome a new Director of Customer Success & Growth to our group in New York, NY, United States.

Consider building your career as a Director of Customer Success & Growth at Justworks, Inc.

The Director of Customer Success & Growth position in the Management & Operations, Sales field is open for applications.

We have an opening for a Director of Customer Success & Growth in New York, NY, United States within Management & Operations, Sales.

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