Chief Program & Strategy Officer Job New York New York USA,Management

Location: New York

New York Common Pantry

Chief Program & Strategy Officer — Position Description

Reports to:

Chief Executive Officer

Direct Reports:

Vice President of Programs;
Director of Grant Development & Contract Management;
Data Analyst

Location:

New York, NY — based at NYCP’s East Harlem offices, with regular presence across program sites

Salary Range:

$220,000 - $250,000, commensurate with experience

About New York Common Pantry

New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion.

NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 800,000 visitors, served over 12.5 million meals, and accessed $10.8 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve.

The Opportunity

The Chief Program & Strategy Officer (CPSO) is a key member of the executive leadership team and NYCP’s senior leader for programs, impact strategy, government affairs, and research. Reporting to the Chief Executive Officer, the CPSO provides strategic leadership and oversight for all direct-service programs while helping shape the organization’s long-term growth, public policy engagement, and impact measurement. The CPSO ensures that NYCP’s programs are mission-aligned, responsive to community needs, operationally effective, and positioned for sustainable growth.

The role leads a broad portfolio encompassing food programs, social services, nutrition education, program quality and innovation, research and evaluation, government relations, and strategic planning. The CPSO supervises senior program, analytics, and government affairs leaders and works collaboratively across development, finance, operations, communications, and human resources.

Key Responsibilities

Provide executive leadership and oversight for all NYCP programs and services.
Ensure high-quality, client-centered, equitable, and culturally responsive service delivery.
Strengthen integration among programs to maximize client outcomes and access to services.
Monitor program performance, quality, compliance, and operational effectiveness.
Support program leaders in developing high-performing teams and strong management practices.
Identify opportunities for innovation, expansion, and continuous improvement.

Strategy & Organizational Growth

Lead implementation of the programmatic components of NYCP’s strategic plan.
Advise the CEO and Board on emerging community needs, trends, opportunities, and risks.
Develop strategies that expand NYCP’s impact, geographic reach, partnerships, and service models.
Lead planning related to program growth, new initiatives, and mission impact.
Foster a culture that balances data-driven decision making with dignity-centered service delivery.

Government Affairs & External Partnerships

Develop and execute NYCP’s government affairs and public funding strategy.
Cultivate productive relationships with elected officials, government agencies, and public-sector partners.
Monitor legislative, regulatory, and funding developments affecting food security, poverty alleviation, public benefits, and nonprofit services.
Collaborate with executive leadership on advocacy priorities and public policy engagement.
Represent NYCP with government, coalition, and community stakeholders.

Research, Data & Impact

Oversee research, evaluation, data analytics, and impact measurement functions.
Establish organizational performance metrics and outcome…