Director, Client Relationship Management, Management

Company description

Publicis Media Exchange (PMX) is the investment arm of Publicis Media, supercharging our agencies and clients to drive smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence. PMX is at the frontier of the converging marketplace, solving industry challenges and executing data-informed, tech-enabled media to help marketers connect with consumers in a measurable way.

Ignite your career as Director, OOH in the Publicis Media Exchange! As an experienced Media Investment Professional, you already know that OOH is dynamic and more important than ever, providing clients with market specific strategies that improve results while reducing waste. Publicis Media Exchange has re-imagined OOH bringing together our Collective, Digitas, Razorfish, Spark, Starcom, Infinite Roar and Zenith agency leads.

Discover the difference that PMX has to offer. Join our team and you could be doing your best work on behalf of our envied client roster. The Publicis Media Exchange activates across all OOH formats too, including traditional, digital & programmatic.

Our Client Leads bring it all together, the direct link between our clients, our teams and the continuously evolving marketplace. In this role your ability to problem solve, communicate clearly, and engage across all partners will be pivotal to our success.

• Be a forward-facing industry leader, successfully building relationships with clients. You will interact with the client on a regular basis to understand their needs and help them reach their target market, ultimately growing the business for them and your brand agency.
• Collaborate with planning Directors and Leads in all Agency Pillars; brainstorm for increased innovation in client communication and / or productivity.
• Prepare semi-annual state of industry reports.
• Develop/Monitor CPMs provided to Strategy to ensure accuracy based on Client savings guarantees, marketplace trends and Agency Deals.
• Advocate and manage the utilization and reporting for any Investments inclusive of VBS (Apex).
• Assist the IC in the management and development of a team of direct reports that includes
  
  Buyers and Client Leads. You will maintain the workload of your team, delegating tasks and responsibilities to ensure the most productive and effective use of each person’s skills, while motivating their interests and challenging their minds.
• Solutions Oriented - Collaborate with your IC Lead, team and client to develop innovative, well-targeted investment solutions. Encourage your team to think of all the possibilities and produce alternative media solutions to problems.
• Advocate for multicultural & diversity inclusion through Investments. Champion the 4
  
  As Fair Play Charter and all other diversity and inclusion initiatives.

• Forward facing industry leader, successfully builds relationships with clients. You will interact with the client on a regular basis to understand their needs and help them reach their target market, building a great relationship, and ultimately growing the business for them and your brand agency.
• Collaborate with planning Directors and Leads in all Agency Pillars; brainstorm for increased innovation in client communication and / or productivity.
• Prepare semi-annual state of industry reports.
• Develop/Monitor CPMs provided to Strategy to ensure accuracy based on Client savings guarantees, marketplace trends and Agency Deals.
• Advocate and manage the utilization and reporting for any Investments inclusive of VBS (Apex).
• Assist the IC in the management and development of a team of direct reports that includes
  
  Buyers and Client Leads. You will maintain the workload of your team, delegating tasks and…