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Regional Manager

Job in New York, New York County, New York, 10261, USA
Listing for: Recovery Monitoring Solutions
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Healthcare Management, Operations Management, Project & Program Management, General Management
Salary/Wage Range or Industry Benchmark: 62300 - 67000 USD Yearly USD 62300.00 67000.00 YEAR
Job Description & How to Apply Below

Job Details:

Job Location:

Rochester
- Rochester, NY, Salary Range: $62300.00 - $67000.00

Salary/year, Regional Manager

Payroll

Title:

Regional Manager

Beginning Salary:
To be determined

Division:
New York State
- Covers entire State of New York. In office position either located in Rochester, NY or Nassau County location.

Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.

POSITION SUMMARY

Salary for position is dependent on location in the in state and experience level.

Duties include the provision of general oversight and supervision for local field office. Represents the company as the local contact with courts and agencies. Works under general supervision while exercising independent decision-making authority.

  • Provide direct oversight, supervision and leadership for local field office
  • Provide general oversight for local administration of the technology and service programs
  • Ensure quality control with the enforcement of established procedures and best practices
  • Work with executive management on growth and program maintenance strategies for the local area
  • Brief the Chief Operating Officer on emerging issues and critical developments within the local office
  • Assist with the development and modification of policies and procedures related to the operation and management of the technology and service programs
  • Interview applicants for vacant positions in the local office
  • Approve scheduling of staff
  • Review and sign payroll time sheets on a bi-weekly basis
  • Conduct weekly staff meetings to disseminate new information and address any outstanding issues
  • Conduct employee performance reviews
  • Develop employee corrective action plans and recommendations for employee discipline
  • Review weekly report of program participation statistics and address factors contributing to fluctuation in participation rates
  • Participate in Specialty Court case staffings or other local meetings for program participants
  • Coordinate with the Director of Technology Division Managers and Inventory Manager on needs and training for the local office
  • Identify, report, and perform all other duties incidental to lost or stolen equipment
  • Conduct remedial and advanced employee training for local office staff as necessary
  • Mediate and resolve intercompany disputes and conflicts
  • Investigate and resolve concerns presented by clients and referring agencies
  • Attend and participate in professional association conferences
  • Provide testimony in legal proceedings concerning monitoring violations
  • Serve as liaison between the technology and service programs and participating government agencies, addressing emerging issues and communicating strategies for successful program operation
  • Assist with development of corrective action plans to address concerns of referring agencies
  • Other duties as assigned.
ESSENTIAL FUNCTIONS:
  • Provide direct oversight, supervision and leadership for local field office
  • Provide general oversight for local administration of the technology and service programs
  • Ensure quality control with the enforcement of established procedures and best practices
  • Work with executive management on growth and program maintenance strategies for the local area
  • Brief the Chief Operating Officer on emerging issues and critical developments within the local office
  • Assist with the development and modification of policies and procedures related to the operation and management of the technology and service programs
  • Interview applicants for vacant positions in the local office
  • Approve scheduling of staff
  • Review and sign payroll time sheets on a bi-weekly basis
  • Conduct weekly staff meetings to disseminate new information and address any outstanding issues
  • Conduct employee performance reviews
  • Develop employee corrective action plans and recommendations for employee discipline
  • Review weekly report of program participation statistics and address factors contributing to fluctuation in participation rates
  • Participate in Specialty Court case staffings or other local meetings for program participants
  • Coordinate with the Director of Technology Division Managers and Inventory Manager on needs and training for the local office
  • Identify, report, and perform all other duties incidental to lost or stolen equipment
  • Conduct remedial and advanced employee training for local office staff as necessary
  • Mediate and resolve intercompany disputes and conflicts
  • Investigate and resolve concerns presented by clients and referring agencies
  • Attend and participate in professional…
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