Resident Manager - Times Square NY

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Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader, particularly with the unique challenges of office to residential conversions.

Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Come on this exciting journey with us as we seek an experienced Resident Manager that will take charge of one of the most ambitious and iconic office to residential conversions to date.

You will manage and coordinate daily operations, oversee and review staff performance, and contribute to the financial success of the property. We're on the lookout for a trailblazer with exceptional leadership and problem-solving skills, and the ability to multitask like a pro. As the leader of the assigned community, you'll ensure compliance, optimize building performance, and enhance resident satisfaction. Ready for an exhilarating challenge?

Your adventure begins here!

• Manage day-to-day property operations & maintenance of asset with a focus on promptly addressing tenant and client concerns while providing a best-in-class customer-focused experience throughout the property.
• Ensure the timely maintenance of all building operations and systems, including coordinating preventive maintenance work, readiness of mechanical equipment, and performance of asset.
• Ensure that all properties successfully pass audits and company, city and state inspections, and remain compliant with local laws and national code.
• Oversee all maintenance and repair activities, which involves obtaining quotes from vendors, scheduling and coordinating work, and reviewing completed tasks.
• Ability to review corporate standard operating procedures for maintenance and implement program.
• Collaborate with external contractors and vendors for specialized services.
• Negotiate service contracts, from the bidding process to management of building contracts, and verifying that suppliers/service providers meet their contractual obligations (e.g., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.).
• Ensure that all work performed by external parties meets quality and safety standards.
• Assist in the development and management of the building maintenance budget.
• Routinely review budget variances and communicate with the general manager to meet financial goals of the property.
• Monitor and control maintenance expenditures to meet budget goals and identify cost savings, if possible, without compromising the quality of work.
• Respond to building emergencies by coordinating resources and providing guidance to resolve the situation and implement corrective and preventive actions.
• Supervise construction projects and capital improvements as needed.
• Enforce safety protocols and guidelines for all maintenance activities.
• Conduct regular safety inspections and provide necessary training to ensure a safe work environment.
• Investigate and report any workplace accidents or incidents.
• Maintain accurate records of all maintenance activities, repairs, and inspections.
• Prepare reports and documentation for management as needed.
• Ensure compliance with regulatory and legal requirements.
• Recruit, hire, lead, train, mentor and evaluate a team of building staff.
• Administer disciplinary actions for all building staff.
• Create and maintain a productive working environment by assigning and following up on daily tasks.
• Approve weekly payroll and oversee all…