Director of Operations Resident

Executive Director and HS and MS Principals

The Director of Operations Resident is an opportunity to learn and train in the role before ultimately becoming responsible for the oversight and high functioning of the operations department for the school in the 27-28 school year. The Director of Operations Resident will assist with and then eventually become fully responsible for overseeing enrollment, Power School, and all registration/family orientation events.

Additionally, the Director of Operations Resident will provide administrative and operational support for the daily operations responsibilities listed below. The goal is for the person in this role to take the full Director of Operations role by July 1, 2027.

• Oversees key processes related to state and federal reporting including annual reporting to the authorizer, BOCES, Per Pupil, FAMIS
• Manages and improves the enrollment process throughout the school year, ensuring students are onboarded properly, all documents are collected and student files are in compliance with state requirements
• Manages the semi-monthly Per Pupil billing process and coordinate with the SpEd team to ensure accurate FTEs for Gen and SpEd population
• Oversees all matters related to facilities and maintenance and liaison relationships with the other schools sharing the building
• Collaborates with the Executive Director on annual recruitment plan and executes plan and tracks progress for recruitment goals
• Oversees logistics for key school events including holiday celebrations, school wide events, parent teacher conference, etc.
• Coordinates orders with related parties for general supplies and furniture
• Supervises all members of the operations team, including the Family Engagement Coordinator,
• Engages in weekly one-on-one meetings with team members and weekly team meetings to monitor and address professional and personal growth, build relationships, and cultivate team culture
• Oversees the Operations ticket system through  and access priority and assign tasks to the team
• Manages relationships with outside vendors

• Oversees relationships with key stakeholders (families, staff, students, Charter School Office, vendors, organizational partners, and leadership team)
• Develops internal processes and leads student recruitment efforts to ensure fiscal solvency of the school
• Serves as director overseeing the student enrollment process including application, lottery, waitlist, transfer, withdrawal process, and monitoring of accurate ATS and SIS records
• Directs and ensures the student attendance plan, working with school teams and families to increase student attendance
• Supervises the entire Power School enrollment process for families, the lottery, all student recruitment events and activities and serves as the main touch point for families and the operations team on all things related to student enrollment
• Designs a student recruiting process including outreach and tours for parents
• Maintains student enrollment according to the budgeted target, and initiates campaigns to gain more students as needed
• Maintains student waiting list according to State law; receives and organizes applications
• Directs the transmission of student transfer/withdrawal paperwork to and/or from student’s former or current school

• Oversees the upkeep, accuracy and maintenance of all student records - creating a digital library of all current and future students
• Supervises the process for updating student information in the areas of academics, personal contact info, health and emergency info, and parental permission, using state required database and school database
• Ensures content of student information is accurate and is organized and…