Lead Program Director — Summer Camp & Youth Programs

Description

$63,000 to $65,000 Annually with Generous Benefits Including a Free Family YMCA Membership

Under the general direction of the Associate Executive Director, the Program Director provides leadership and oversight for summer day camp, School’s Out Camp, youth sports, birthday parties, and STEM programming. This position is responsible for developing, implementing, and growing high-quality programs that meet the needs of members, participants, families, and the community.

The Program Director leads and develops staff, manages program operations and budgets, ensures compliance with applicable regulations and YMCA standards, and creates safe, engaging, and positive experiences for all participants. This role serves as a key member of the branch leadership team and is expected to model YMCA leadership competencies and uphold the organization's values and mission.

ESSENTIAL FUNCTIONS:

Program Leadership & Development

· Provide overall leadership and direction for summer day camp, School’s Out Camp, youth sports, birthday parties, STEM programming, and other assigned programs.

· Develop, implement, evaluate, and continuously improve programs to ensure high-quality experiences that respond to member, participant, family, and community needs.

· Identify opportunities to expand participation, strengthen existing programs, and develop new programs and services.

· Establish and monitor program goals, participation levels, quality standards, and outcomes.

· Use participant feedback, enrollment trends, financial results, and other relevant information to evaluate program effectiveness and guide improvements.

· Ensure programs consistently reflect YMCA values and provide welcoming, engaging, and inclusive experiences.

Staff Leadership & Development

· Recruit, hire, train, supervise, coach, schedule, and evaluate staff and volunteers within assigned program areas.

· Provide clear expectations, regular communication, feedback, and ongoing development opportunities for staff.

· Build a strong, collaborative team culture focused on accountability, safety, program quality, and exceptional service.

· Ensure appropriate staffing levels and staff-to-participant ratios are maintained in accordance with YMCA standards and regulatory requirements.

· Conduct staff meetings, trainings, evaluations, and other activities necessary to support effective program operations.

Camp, Safety & Compliance

· Provide leadership and oversight for day camp operations, including staffing, scheduling, program quality, supplies, safety, and regulatory compliance.

· Maintain knowledge of and ensure compliance with applicable New York State Department of Health, OCFS, YMCA of Greater Rochester, and other regulatory requirements.

· Ensure required records, documentation, certifications, inspections, and program standards are maintained accurately and timely.

· Work collaboratively with appropriate staff to achieve and maintain applicable accreditation and quality standards.

· Implement and monitor practices that prioritize participant safety, risk management, program quality, and exceptional customer service.

· Respond appropriately to incidents, concerns, emergencies, and participant or parent issues in accordance with YMCA policies and procedures.

Financial & Operational Management

· Develop and manage assigned program budgets, including revenue, expenses, staffing, supplies, and other program-related costs.

· Monitor financial performance and make appropriate adjustments to support established revenue and expense goals.

· Drive program participation and revenue growth while maintaining strong fiscal stewardship and program quality.

· Manage purchasing and inventory of program supplies and equipment within approved budget guidelines.

· Ensure…