Office Manager

Location: Camillus

Description We are looking for an Office Manager to support the daily success of a growing healthcare practice in New York. This contract opportunity is ideal for a highly organized individual who can guide administrative operations, support staff performance, and help maintain a smooth patient and business experience across multiple sites. The person in this role will combine leadership, operational oversight, and financial coordination to strengthen efficiency and service quality.

Responsibilities:

- Direct daily office activity across multiple practice locations to promote consistent service, efficient workflows, and dependable administrative support.

- Establish and reinforce operational procedures, monitor office performance, and resolve process issues that affect scheduling, patient flow, or team productivity.

- Lead recruitment, onboarding, training, and ongoing coaching efforts while building a workplace culture centered on accountability, teamwork, and excellence.

- Conduct employee check-ins, performance reviews, and development planning to support staff growth and address concerns in a timely manner.

- Maintain personnel documentation, oversee payroll and timecard processes, and help administer employee benefits in alignment with company policies.

- Support budgeting, invoice coordination, accounts payable activities, and expense tracking while assisting with broader financial oversight.

- Partner with billing and insurance contacts to improve communication, support revenue-related processes, and address operational questions as needed.

- Review business and operational metrics to identify trends, improve office performance, and recommend practical process enhancements.

- Coordinate outreach and marketing activities with external vendors and community partners to strengthen visibility and promote hearing and balance-related services. Requirements - Bachelor's degree in Business Administration, Healthcare Administration, Management, or a related field.

- At least 2 years of relevant experience in office leadership, healthcare administration, or a similar operational management role.

- Strong ability to organize priorities, supervise workflows, and manage multiple responsibilities with close attention to detail.

- Effective written and verbal communication skills with the ability to interact with staff, patients, vendors, and external partners in a courteous manner.

- Proficiency with Microsoft Office applications and comfort working within electronic medical records systems.

- Demonstrated leadership skills, including employee training, coaching, and performance management.

- Experience with accounts payable, general administrative support, and front office or receptionist-related responsibilities.

- Background in multi-site healthcare operations, medical billing processes, or insurance coordination is preferred.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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