Associate Director, Housing Administration

Direct the central housing in person and virtual operational functions and staff. Assist in directing the academic year room change assignment process, resident re-selection process, and appeal application process. Counsel students, student governments and special interest groups. Supervise clerical staff (including hiring, firing, evaluation, etc.) in supporting the Housing Services functions. Maintain operational budget.

Required

Education:

Bachelor's Degree
Preferred Education: Master's Degree in a business, operations, or related field.
Required Experience: 5+ years of related experience or equivalent combination. Must include previous supervisory experience and managing budgets.
Preferred Experience: 5+ years Relevant experience within a large urban university setting
Required Skills, Knowledge and Abilities: Excellent oral and written communication skills with an emphasis on explaining user application, assignment and charge processes to staff and user level audiences (ie. residential students and guardians) . Excellent problem-solving, organizational, interpersonal and verbal/written communication interpersonal skills. Excellent presentation and training/development skills. Ability to interpret and articulate policies to members of the internal and external community
Preferred Skills, Knowledge and Abilities: High level customer service expertise, the abilily, comfort and confidence to speak with a variety of target audicences including high need clients. A true comfort with public speak which involves large interactive audience participation. The ability to articulate complex and nuances process and policies with clarity.

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $ to USD $. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more /nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.

All interested persons are encouraged to apply at all levels.