Chief of Drinking Water Operations Compliance and Performance

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

As per civil service Rule 3.2.11 candidates must live outside the five (5) boroughs or be permanent in the civil service title listed in order to be considered for appointment.

The Bureau of Water Supply seeks to hire an Administrative Staff Analyst for Strategic Services Division, Drinking Water Operations Directorate. Under direction, of the Deputy Director, Strategic Services, the Administrative Staff Analyst (NM) will serve as the Chief, Drinking Water Operations Compliance and Performance.

The Strategic Services Division is responsible for the operation, maintenance, training, personnel activities, contracts and procurement of all water supply assets related to NYC Water Supply East and West of Hudson NY. The division also provides support for the Asset Management and Computerized Maintenance Management System (CMMS), leveraging technology to manage critical water supply assets through the implementation of corrective and preventive maintenance programs, inspection, and testing for the Bureau of Water Supply.

The Chief, Drinking Water Operations Compliance and Performance provides integrated oversight, coordination and administration enforcement across all critical operational and compliance supports, including Environmental, Health and Safety (EHS), Risk Management Program (RMP), OSHA Process Safety Management (PSM), Asset Management, Human Resources coordination, employee training, Key Performance Indicators (KPIs), and regulatory permits. This position plays a vital role as a central point of coordination between facility operations, maintenance, engineering, EHS, HR, contractors, regulatory agencies and senior management.

The Chief, DWO Compliance and Performance will ensure continuous critical water infrastructure operations remain strictly compliant with all applicable federal, state and local regulatory laws while driving plant efficiency and personnel performance metrics. The Chief, DWO Compliance and Performance will direct, coordinate, and evaluate the work of employees, and contractor personnel assigned to DWO facilities. Specific duties include:

• Executing and enforcing a zero-incident safety culture by establishing and updating Job Hazard Analysis (JHAs) for high-risk water treatment and supply processes.
• Providing supervision and support to staff responsible for integrated compliance and operational risks for the directorate. These staff include but are not limited to trades, engineers, staff analysts, project managers, research scientists, computer specialists and clerical staff who develop new and or revise support contracts.
• Developing a process to track and audit preventative maintenance backlogs to ensure critical equipment is serviced before failure.
• Evaluating the performance of contractors/ consultants hired to perform tasks at DWO facilities.
• Coordinating with inter-departmental divisions (comprising operations, maintenance, and IT) to successfully select and deploy a new Enterprise Computerized Maintenance Management System (CMMS).
• Reviewing and participating in facility Emergency Response plan and exercises and coordinating with facility staff during emergencies.
• Ensuring all Process Safety Information (PSI), including Piping and Instrumentation Diagrams (P&IDs) are updated through the CMMS following any facility modification.
• Combining injury/illness rates with facility shift schedules to research whether worker fatigue correlates with RMP/EHS policy non-compliance.
• Scheduling administrative workflows for mandatory safety training cycles, facility-wide RMP/EHS refresher training and respiratory protection fit-testing without disrupting operations shift coverage.
• Tracking and monitoring the closure status of safety recommendations generated during formal PHA cycles or independent RMP/EHS audits.
• Updating Drinking Water Operations on engineering and operational problems relating to the procurement of goods, services, and…