Director of Special Projects

Lead Projects. Build Capability. Drive Growth. Shape the Future of Places.

At ISS
, we believe people make places — and places make people
.

We are seeking an accomplished and commercially driven Director of Projects to provide strategic leadership for Capital Projects and Moves, Adds & Changes (MAC) across a key North American account.

This is more than a project delivery role. It is an opportunity to shape and grow a high-performing projects organization—building capability, strengthening credibility, driving cost leadership, and establishing an exceptional standard of project delivery across North America.

Working across operations, commercial teams, supply chain partners, key accounts and global stakeholders, the Director of Projects will lead the strategy, governance and execution required to deliver complex capital programs safely, commercially and consistently.

As Director of Projects
, you will take ownership of the strategic and tactical development of the Capital Projects and MAC portfolio while helping position ISS for continued growth within the North American projects market.

Your leadership will center around the 3

Cs of the Global Blueprint:

Build and develop a world-class project management organization with the expertise, resources and processes required to deliver exceptional results.

Strengthen confidence with clients and stakeholders through consistent delivery, strong governance, transparency and operational excellence.

Drive commercial discipline, resource optimization and supply chain strategies that maximize value and support sustainable growth.

Provide strategic leadership and oversight for the delivery of Capital Projects and MAC programs across the account, establishing a scalable and consistent delivery model.

Identify opportunities to organically grow the projects business while contributing to North American revenue and margin objectives.

Own and influence critical commercial disciplines, including:

• P&L accountability
• Commercial governance
• Cost management
• Estimating and tendering
• Resource optimization
• Supply chain and subcontractor strategy

Establish and maintain rigorous project delivery standards aligned with ISS Global Operations – Capital Projects.

Drive consistency across the complete project lifecycle—from opportunity identification and estimating through execution, commissioning and closeout.

Champion an uncompromising culture of safety, governance and compliance.

You will help ensure:

Zero H&S incidents. Strong operational controls. Commercial compliance. Effective audit programs. Proactive risk management.

Build, lead, coach and develop high-performing Project Management teams.

Create an environment of accountability, collaboration and continuous improvement while ensuring teams have the capabilities and resources necessary to deliver exceptional outcomes.

Serve as a senior project leadership interface across North America, developing trusted relationships with:

• Client leadership and stakeholders
• Country Teams
• Key Accounts
• Global Operations
• Supply chain and subcontractor partners
• External customers and strategic partners

Success in this role means delivering measurable impact across both business growth and project performance
, including:

• Organic growth of the Capital Projects business
• Achievement of revenue and margin targets
• Consistent, high-quality project delivery
• Strong project governance and commercial controls
• Zero Health & Safety incidents
• Full compliance with required governance standards
• Established operational, commercial and H&S audit regimes
• A highly capable and engaged…