Clinic Manager

• Location 1590 3rd Ave,New York, NY, 10128,United States
• Base Pay $75,000.00 - $95,000.00 / Year
• Job Category Sales
• Employee Type FT Exempt

Contact information

Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics. As Clinic Manager, you’re inspiring and leading by example. You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations.

You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As the CM you are a kind & caring leader and must have the ability to make informed decisions and overcome challenges.

Job Type: Full-time

Overall CM Compensation Package
:$75k -$95k + Bonus Opportunities (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, Skin Laundry tenure, cost of living/geographical area and clinic volume).

Upper East Side Compensation Package
:
Based on the above, an incoming CM at Upper East Side can expect to be brought into the band of $79k -$83k with the opportunity to grow from there.

Schedule/Availability: Clinic Operating Hours (as posted on website
* subject to change) including mall holiday extended hours and weekend availability.

• Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results to maximize performance and achieve sales plans and goals.
• Develop strong relationships with partners and clients for new business opportunities within the assigned area.
• Customize local clinic marketing and outreach plans. Collaborate with other departments, such as Marketing, to build brand awareness and to drive sales and traffic through market outreach and effective in-store events.
• Working directly with clients to sell memberships and products

• Opportunity and responsibility to be part of the training program at Skin Laundry to orient and develop new employees.
• Manage ongoing day to day clinic operations concurrently with training new hires.
• Hire, develop and motivate a magnetic team.
• Coach and give feedback as necessary for all team members.
• Lead your team to deliver excellent customer experience and meet service and retail sales targets.
• Organize regular team communication to discuss business updates, issues, and opportunities.
• Evaluate and manage employee performance and develop individual career development plans.

• Ensure all store operations are consistent and flawless; people policies and standards are practiced and upheld.
• Develop monthly, weekly, and daily clinic action plans to achieve revenue targets in all mix of business on a consistent basis.
• Coverage of the clinic (working on the floor and in the front).
• Effectively manage all physical inventory and forecasting for service and retail.
• Address client issues and queries professionally, accurately, and timely.
• Evaluate existing business procedures and recommend improvements.
• Effectively create and manage team schedules to meet client needs, achieve clinic financial targets.

• You have a minimum of 3
  -5 years of management experience in a retail environment.
• You have a passion for accessible and inclusive beauty.
• You rock the foundations with a proficiency of Retail Math, MS Office Suite, and Outlook.
• You are a business strategist - you can seamlessly maneuver through day-to-day tactics and exhibit exceptional customer service and outreach, all the while driving your clinic to the next level.
• You…