Assistant Branch Manager; Flushing Branch

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Regular Full-Time New York, NY, US

4 days ago Requisition

Salary Range: $70,000.00 To $85,000.00 Annually

Job Title:Assistant Branch Manager

Department:Consumer Banking
- Flushing Branch

Location: 39-02 Main Street, Flushing, NY 11354.

Reports To: Branch Manager

FLSA Status:Exempt

Summary: Assists the Branch Manager in managing bank branch by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Oversees the flow of cash and financial instruments in accordance with company policy.
• Assesses risk of all financial transactions executed by organization personnel. Collects data to analyze the present and future financial status of the organization.
• Directs, coordinates, and monitors activities to implement institution's policies, procedures, and practices concerning granting or extending lines of credit, commercial loans, real estate loans, and consumer credit loans.
• Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Establishes procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
• Contacts customers and business, community, and civic organizations to promote goodwill and generate new business.
• Compiles and reports financial data as required by organization and government regulations. Prepares reports needed to satisfy tax requirements.
• Examines, evaluates, and processes loan applications. Raises capital as needed by the organization.
• Analyzes investment options and makes recommendations to Board of Directors or corporate officers for institution investment.
• Talks to customers to resolve account problems.
• Establishes and maintains contact with banking-related industries such as insurance, real estate, and securities.
• Communicates with stockholders and other investors.

Supervisory Responsibilities: This job has no direct supervisory responsibilities. However, under the guidance of the Branch Manager, the Assistant Branch Manager helps to manage subordinate employees in the Branch. Assist in the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work;

appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical
  - Uses intuition and experience to complement data;
  Designs work flows and procedures.
• Problem Solving
  - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Uses reason even when dealing with emotional topics.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to…