Manager, Animal Welfare

Do you thrive in a fast-paced, dynamic and complex environment? Do you envision yourself implementing plans for effective animal population management and working with your team to ensure the provision of high-quality animal care and enrichment? Do you have a passion for developing strong, collaborative teams? If so, consider the role of Manager, Animal Welfare (Manager) at the ASPCA’s Adoption Center in New York City.

The ASPCA Adoption Center & Kitten Nursery provides intake, holistic care, including medical and behavioral support and outcomes for animals in New York City that need us most and is dedicated to helping animals by engaging community members directly in the work of caring for animals. Our population consists of five groups of animals:

The Adoption Center and partner teams utilize and develop best practices for providing care and innovative placement strategies for these specialized populations.

You’ll closely partner with the Director, Animal Welfare and other managers to position the ASPCA Adoption Center as a learning hub that encourages public involvement as ambassadors for the ASPCA’s mission through volunteerism, foster and adoption. You’ll be part of a high-performing team dedicated to the care of +/-2,000 at-risk pets per year, working collaboratively and effectively with internal and external stakeholders to further the ASPCA’s ultimate goal: ensuring animals live fulfilling lives.

You’ll work with your team to support departmental goals, and ensure all animals in care receive timely assessment, services and interventions throughout their stay. To succeed in this role, the Manager will be a strong manager, teacher, supervisor and coach. The Manager will be dedicated to motivating, developing and leading a large team of Integrated Care Assistants (ICAs) in demanding and physical work.

The Manager will champion canine and feline populations equally and enthusiastically and be fluent in all aspects of their well-being, including housing, enrichment, animal body language and recognizing and mitigating indicators of stress and illness. Success also hinges on the Manager’s collaboration with other Adoption Center teams. The Manager will partner with medical and behavior subject matter experts to balance the social and psychological needs of animals, observing best practices in herd health and shelter medicine, and ensuring an enriched and healthy shelter environment is maintained at all times.

The Manager reports directly to the Director, Animal Welfare, and holds managerial responsibility for a full team of 20 staff, in tandem with their co-manager (the Senior Manager). The Manager has direct reporting accountability for 10 team members.

This position is an on-site role and reports to the ASPCA Adoption Center location, located in New York, NY. The schedule for this role will be a 5 consecutive-day workweek with one weekend day required. Periodic schedule flexibility (including days, evenings, weekends and holidays) to accommodate team and departmental needs can be expected.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff…