U.S. Senior Conflicts Manager

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide.

Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Our Business Acceptance Unit (BAU) provides a cutting-edge service to support the Firm in performing checks against all new business and the team prides itself on providing a second-to-none service in the areas of conflict and new client on-boarding checks. The team is growing exponentially, largely driven by the Firm’s continued expansion in the US market and the A&O Shearman merger which took place in May 2024, but also by the firm’s business expanding generally and by additional regulation and security controls put in place by regulatory bodies such as the SRA and ABA.

The duties of the US Senior Manager involve leading the Senior Analysts and Analysts in their day-to-day roles and providing support and guidance where required. The Senior Manager oversees the day-to-day operational running of the US BAU conflicts team and its workload and processes, with regular check-ins with the Head of Conflicts – US to understand the department strategy, projects, resourcing needs, and enhancements to processes.

The role will provide support and guidance to the US BAU Conflicts Team including but not limited to: performance management, career development, training, and complex HR related matters.

The US Senior Manager will also be involved in analyzing and resolving (or, where appropriate, facilitating resolution of) professional, legal, regulatory and commercial issues relating to complex business acceptance issues. The focus will be on becoming a key point of contact for the firm on matters relating to conflict resolution.

This role will assist in evaluating internal and external databases to enhance efficiency across BAU procedures.

• Greg Crovo, Interim Global Head of Business Acceptance Unit
• Stephanie Wessel, Head of Conflicts – US
• Matthew Cosgrove – Head of Conflicts – UK and EMEA
• Xiela Osia, Head of Conflicts - APAC
• Joanna Halsall, Head of Financial Crime & Sanctions
• Louise Dillon, Head of Engagement Terms
• Sam Avis, Senior Manager BAU
• Ryan Faulkner, BAU Conflicts Manager

• Overseeing the day-to-day operational running of the US BAU conflicts team, workload and processes;
• Regular check-ins with the Head of Conflicts – US to understand department strategy, goals, and aims and to discuss any team and / or BAU business updates, projects resourcing needs enhancements to processes, etc;
• Where appropriate, analyzing and resolving (or, where appropriate, facilitating resolution of) professional, legal, regulatory and commercial issues relating to complex business acceptance issues:
  • professional and legal conflicts issues;
  • busine…