Senior Program Director - East Team Lead

Location: New York

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves

The Senior Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, carrying single-point accountability for cumulative portfolio spend ranging from $100M to $500M+. Operating within a structured two-tiered delivery model, this role provides strategic governance, financial control, and client relationship management across multiple concurrent high-complexity capital initiatives—including core and shell developments and ground-up projects ranging from $30M to $100M+ in individual spend—while directing regional PM leads and local project management support teams who execute day-to-day field activities.

Your day-to-day tasks will include:

Directing strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubs Serving as the primary point of escalation for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio

Managing client executive relationships, portfolio fee structure alignment, and overall account governance

Overseeing program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines

Establishing standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement

Enforcing risk mitigation guidelines and safety standards across all local delivery partners and general contractors

Safeguarding key operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB)

Required Qualifications:

Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration
12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios

Proven track record directing multi-disciplinary teams and managing local PM sub-consultants

Demonstrated experience maintaining client executive relationships at the Director and senior program level

Advanced expertise in master scheduling tools (Primavera P6 or MS Project)

Experience with financial modeling and program-wide budget/cost forecasting

Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks

Preferred Qualifications:

Master's degree in a related field

Hands-on experience with e-Builder or comparable program management software

Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks

Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies

Experience operating within a two-tiered program/local delivery model

Exposure to municipal approval processes and construction risk/safety compliance standards

Background in commercial risk management across multi-market regional portfolios

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: –  USD per year Final compensation packages are determined by various considerations including but…