Vice President of Outpatient Services

Description

Monday-Friday 8am-5pm

The Vice President of Outpatient Services serves as a member of the executive leadership team and is responsible for the strategic, operational, clinical, financial, and regulatory oversight of the organization's outpatient behavioral health continuum of care, including:

• Two Certified Community Behavioral Health Clinic (CCBHC) locations
• Three School-Based Behavioral Health Clinics
• A CARF Accredited Opioid Treatment Program (OTP)
• Mental Health and Substance Use Disorder Outpatient Services

The Vice President provides leadership for the direction, administration, coordination, and integration of systems, activities, and initiatives that drive the achievement of quality outcomes for individuals and families affected by mental health and substance use disorders. This executive leader is responsible for developing and implementing innovative strategies that enhance access to care, improve patient outcomes, ensure regulatory compliance, optimize financial performance, and strengthen community partnerships.

The Vice President balances strategic and operational responsibilities while fostering a culture of accountability, clinical excellence, innovation, recovery-oriented care, trauma-informed practices, and continuous quality improvement. The position ensures that services are delivered in accordance with organizational goals and all applicable regulatory requirements while maintaining a superior patient and family experience.

This position serves as the senior operational and strategic leader for outpatient behavioral health and substance use disorder services, ensuring the delivery of high-quality, accessible, financially sustainable, and fully compliant care across the organization's CCBHC, school-based behavioral health clinics, and Opioid Treatment Program.

Serve as a key member of the executive leadership team, collaborating across divisions, departments, and services to include outpatient, residential, and community-based programming.

Promote and support the mission, vision, values, and strategic priorities of the organization.

Lead the development and implementation of short- and long-range strategic plans for outpatient behavioral health and addiction services.

Identify opportunities for growth, expansion, innovation, and integration of services.

Develop strategic business plans to support geographic expansion, service line growth, and emerging community needs.

Identify and pursue alternative funding opportunities, grants, contracts, and partners that support program sustainability and innovation.

Advance a culture of high-quality, patient-centered care, operational excellence, accountability, and continuous improvement.

Provide executive oversight for all outpatient behavioral health and substance use disorder treatment programs.

Direct the operations of:

• Two outpatient CCBHC clinics
• Three school-based clinics
• CARF Accredited Opioid Treatment Program (OTP)
• Related outpatient behavioral health services

Establish and oversee systems, workflows, policies, and operational processes that promote efficiency, effectiveness, and positive patient outcomes.

Ensure adequate staffing models and operational resources to support access and service delivery.

Monitor service utilization, patient access, productivity, and operational performance.

Lead facility planning, expansion, and enhancement initiatives based on organizational growth and service demands.

Regularly engage with staff and leadership at all service locations.

Directly supervises outpatient leadership personnel and other designated management staff.

Responsibilities include:

recruitment and hiring; performance management; coaching and mentoring; staff development; disciplinary actions; workforce planning; succession planning; and employee engagement and retention

Ensure delivery of evidence-based behavioral health and substance use disorder treatment services.

Establish, support, and monitor evidence-based and measurement-informed care practices.

Integrate and align behavioral health services across the continuum of care, promoting interdisciplinary collaboration.

Collaborate with Medical Directors and clinical leaders to improve provider effectiveness, service quality, and patient outcomes.

Ensure timely access to care and adherence to organizational standards for engagement and treatment.

Promote trauma-informed,…