Senior Director, Indirect Tax

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical.

The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Metropolis is seeking a Senior Director of Indirect Tax to architect, build, and scale our indirect tax and compliance operations during our next phase of rapid growth. Serving as a key advisor to the VP of Tax, this leader will own indirect tax strategy, system transformations, AI-driven tax analytics, and proactive risk management across sales/use tax, VAT/GST, motor vehicle taxes, business licensing, and emerging regulatory obligations across new verticals.

• Build and mentor a high-performing indirect tax team of approximately 5 tax team members, evaluating talent and designing an agile indirect tax department built for scale
• Oversee the preparation, review, and timely filing of indirect tax returns, including sales and use tax, parking tax, VAT/GST, excise taxes, and other applicable indirect tax filings across all 50 states and Canada
• Ensure accurate tax determination, tax payments, and monthly balance sheet account reconciliations of prepaid and accrued sales and use tax accounts to support financial statement reporting
• Oversee indirect tax audits, notices, assessments, appeals, hearings, and dispute resolution activities while working closely with operations and compliance teams
• Collaborate with Legal, external tax advisors, and other stakeholders on significant indirect tax disputes
• Establish internal controls, indirect tax policies, and risk assessment methodologies across relevant taxing jurisdictions
• Drive automation, standardization, and simplification of tax processes to improve accuracy, scalability, and efficiency
• Leverage data analytics with proficient knowledge of AI to create reporting tools and dashboards to monitor compliance performance, identify exceptions, and support strategic decision‑making
• Lead the implementation and optimization of indirect tax technology, including tax engines (e.g., ONESOURCE, Vertex), enterprise resource planning (ERP) integrations, and automated compliance solutions

• 12+ years of progressive indirect tax leadership experience in fast‑growing, high‑volume tech, mobility, or marketplace companies
• Bachelor's degree in Accounting, Taxation, or a related field
• CPA required
• Expert technical command of 50‑state U.S. sales/use tax laws and regulatory compliance, with working knowledge of global VAT/GST and international indirect tax
• Proven track record executing enterprise‑grade tax engine implementations (e.g., ONESOURCE, Vertex) integrated into existing ERP Systems'
• Advanced expertise or high capability in utilizing AI platforms (e.g., Claude AI) and data tools (e.g., Quad) for tax modeling, liability reporting, and operational automation
• Executive presence, strategic visionary mindset, and high‑energy leadership capable of driving organizational change and presenting directly to executive leadership

• Exposure to regulated parking industry tax and SOX Controls
• Master's degree in taxation
• Other relevant professional qualifications

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.…