Senior Director, Enterprise Risk Management

Do you want to be part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate risk – for our customers, our communities and our associates? As part of Enterprise Risk Management (ERM), you’ll work with talented associates to provide oversight and guidance for our risk assessment programs and our risk and risk mitigation methodology that ensure our businesses effectively manage risk.

Enterprise Risk Management is a critical function within the firm’s second line of defense that establishes the bank’s approach to risk management and ensures adherence to strong risk management practices across the organizations. We are seeking a Senior Director to join the Enterprise Risk Management (ERM) organization to support our efforts to transform Risk Management, including reimagining methodology design, process execution, risk metrics strategy, and technology enablement in a world of agentic AI.

The Senior Director will have the opportunity to apply risk management and analytical skills to some of our highest profile Risk Management projects, including implementing solutions to ensure Capital One’s continued stability and success. This includes bringing unique perspectives and experiences to help us be rigorous, curious, and creative, as well as enabling our organizations to maintain a sustainable and holistic risk profile in order to deliver superior products while also protecting our customers.

This leader must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong problem solving and analytical skills, attention to detail, process/project management capability, and results driven competencies are essential to succeeding in this role. This individual should feel comfortable working with quantitative and qualitative information and can move from the “gray” area to grounded recommendation in an organized and transparent manner.

• Actively lead our strategic approach to transform
  
  Risk Management:
  
  This will include:
  • Identify opportunities to improve our Risk Management processes and execute well-managed change to strategies, methodologies, governance, and reporting elements
  • Synthesize and elevate information to executive levels
  • Leverage data, metrics, and analysis to create a comprehensive approach to monitoring our process improvement strategies as they move through the organization
  • Manage ambiguity and consistently seek to drive clarity amongst team, partners and key stakeholders.
  • Craft storylines that clearly articulate findings, insights, and recommendations.
  • Directly liaise and communicate with senior leadership to move the organization to action.
• Thought Partnership:
  Develop and maintain relationships with key business leaders to enable improved decision-making around go-to-market strategy.
• Team Leadership:
  Manage, mentor and support the development of less experienced associates on the team.
• Internal Leadership:
  Responsible for helping to lead and drive internal initiatives including but not limited to recruiting, staffing, diversity & inclusion, social activities, etc.

The ideal candidate will be a seasoned risk management professional with strategic leadership skills, and a proven ability to operate effectively in a complex, highly-regulated environment. Candidates should have a passion for leading risk management frameworks that improve our ability to be well managed and ensure we have a best in class enterprise risk strategy.

• Leadership:
  • Able to lead a team through change to drive a culture of strong risk management.
  • Highly collaborative, energetic, results-oriented, and entrepreneurial…