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Shelter Director

Job in New York, New York County, New York, 10261, USA
Listing for: City of New York
Full Time position
Listed on 2026-11-02
Job specializations:
  • Management
    Project & Program Management, General Management
  • Social Work
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: SHELTER DIRECTOR
Location: New York

applicants must be permanent in the administrative director of social services civil service title or be permanent in a comparable title eligible for 6.1.9 title change or be reachable with the score of 100 on the open competitive administrative director of social services exam (# 1121).
the new york city department of homeless services (dhs) is the largest organization in the united states dedicated to preventing and addressing homelessness. In partnership with other city agencies and nonprofit organizations, dhs works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing with a focus on accountability, empathy, and equity.
dhs is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of new yorkers experiencing homelessness.
the division of shelter intake is responsible for the oversight of the day-to-day operations of the agency’s single adult, adult families and families with children’s intake and assessment sites, both directly run and contracted providers. This division is responsible for ensuring that the city’s most vulnerable population can access shelter, according to eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
the department of homeless services (dhs) is recruiting one (1) administrative director of social services m-ii to function as a shelter director who will:

  • ensure the health, safety and welfare of dhs clients and staff on-site.
  • monitor the physical plant to ensure an acceptable level of cleanliness and will ensure full compliance with all applicable legal mandates, agency standards and regulatory requirements, such as nyc building department codes, nyc fire department regulations, nys office of temporary and disability assistance (otda) rules governing homeless shelters, nys public employee safety and health (pesh) regulations, and the callahan consent decree governing clients' shelter rights.
  • ensure the effective management of program capacity; oversee the timely provision of bed assignments for new and returning clients and will work closely with vacancy control to coordinate transport and report shelter census and bed availability figures.
  • supervise the provisions of social services and will provide direction and support to ensure programmatic goals and objectives are achieved, clients’ social service needs are met, and independent living plans are developed, monitored, and executed.
  • participate in weekly case conferences with social services staff to address and resolve deficiencies and will manage external relationships with community groups and the local community board to address community concerns and promote good relations.
  • manage the administrative functions of the facility to ensure that staff adhere to city and agency policies and procedures with respect to time and leave regulations, absence control provisions, overtime allocations and control plans. S/he will also foster compliance with the agency code of conduct and enforce any other applicable city, state, and federal directives.

hours/schedule: 8am-4pm monday – friday (based on 24/7 coverage)
administrative director of soc - 10056

minimum qualifications
  • a baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or…
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