Client Solutions Manager, Education & Services; Ad-Sales; GBS

Location:

New York

Employment Type:

Regular

Job Code:

A88805

Share this listing:

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
• Develop and execute media strategies tailored to client goals.
• Leverage deep product expertise to help clients activate full-funnel strategies, from brand awareness to performance, ensuring Tik Tok’s solutions are effectively aligned to client objectives.
• Educate clients on Tik Tok’s products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.
• Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
• Proficiency in analyzing and utilizing data tools such as Excel and Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.
• Must be willing to work out of our office in New York, NY.

• Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
• Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships.
• Expertise in crafting and delivering compelling QBRs that address client needs and showcase Tik Tok’s platform capabilities through data-driven storytelling.
• Familiarity with measurement frameworks and attribution models.
• Experience diagnosing and solving technical problems in collaboration with product and engineering teams.

Please note we're working in the office 5x a week. As a global company, we have flexible working hours.

The base salary range for this position in the selected city is $79579 - $142106 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: