General Manager in Training

Job in New York, New York County, New York, 10261, USA

Listing for: Carlisle Corporation

Apprenticeship/Internship position
Listed on 2026-11-04

Job specializations:

Management
Retail & Store Manager, General Management, Operations Management
Retail
Retail & Store Manager, Operations Management

Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Fort Wayne, IN

Statement of Purpose

The General Manager is responsible for executing the store plan to achieve established standards, sales, local marketing programs and profits. This is done primarily by staffing, personnel training, operating, and maintaining the store such that customer satisfaction is maximized.

Sales and Profits

Meets budgeted sales targets.

Sets controllable cost targets.

Meets controllable cost targets.

Develops (with DM) and executes a local store marketing plan (promoting Wendy's in the community) in response to market conditions such as competitor pricing and other competitor activities.

Responds to competitor activities aimed at diverting store business.

Develops and executes plan to improve sales and profits.

Operating Budget

Sets store budget goals monthly.

Meets monthly budget goals.

Communicates anticipated variances to the District Manager.

Develops appropriate time definite plans to resolve unfavorable trends in controllables, Q.S.C., sales and profits.

Reviews, analyzes and communicates budget, P&L information to staff and manager.

Staffing

Determines crew staffing requirements and ensures co-manager hires crew in advance of need.

Ensures and maintains adequate bench strength in management team.

Ensures co-manager has adequate crew depth for each shift.

Utilizes W.O.T.C. program.

Maintains process for handling applications and files.

Quality

Trains store personnel (management and crew) to execute procedures for preparation and serving of quality products.

Talks with customers during walk-throughs and when off-line to determine product and service quality.

Resolves customer complaints within 24 hours of receipt.

Service

Takes service times and determines efficiency.

Trains store personnel to respond promptly to customer needs.

Trains store personnel in customer courtesy.

Trains store personnel to solicit feedback to determine customer satisfaction.