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Mid-Market Customer Activation Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Ramp
Full Time position
Listed on 2026-11-04
Job specializations:
  • Management
  • Sales
Salary/Wage Range or Industry Benchmark: 180000 - 230000 USD Yearly USD 180000.00 230000.00 YEAR
Job Description & How to Apply Below
Location: New York

Ramp is seeking a Front-line Manager of Customer Success for its Mid Market portfolio in New York. You will lead 6–8 CSMs, each handling ~60 activations, and shape standardized onboarding, playbooks, and coaching to scale with growth.

You will partner with Sales, Marketing, Operations, Risk, and Product to drive outcomes, refine CS motions, and maintain high CSAT as you scale multi-product adoption and upsell opportunities.

This role, Mid-Market Customer Activation Leader at Ramp, could be your next move.

We have an opening for a Mid-Market Customer Activation Leader in New York, NY, United States within Management & Operations, Sales.

This role, Mid-Market Customer Activation Leader at Ramp, could be your next opportunity.

Are you ready to take on the Mid-Market Customer Activation Leader role at Ramp?

We would love to welcome a new Mid-Market Customer Activation Leader to our group in New York, NY, United States.

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