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Phone Operations Lead — Customer-Obsessed Coach

Job in New York, New York County, New York, 10261, USA
Listing for: Slice
Full Time position
Listed on 2026-11-04
Job specializations:
  • Management
    Operations Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

Slice seeks a Supervisor for our Phone Operations to lead a team of Community Team Leads, managing day-to-day operations across pods and shifts. You will drive performance, accountability, and consistent execution to deliver a great experience for restaurant partners and their customers.

You’ll coach Team Leads, handle escalations, and partner with cross-functional teams to improve onboarding, QA, and support—focusing relentlessly on customer obsession and operational excellence.

Consider building your career as a Phone Operations Lead — Customer-Obsessed Coach at Slice.

This is an excellent role to take on the Phone Operations Lead — Customer-Obsessed Coach role at Slice.

As a Phone Operations Lead — Customer-Obsessed Coach, you will play an important part at Slice in New York, NY, United States.

We invite applications for the Phone Operations Lead — Customer-Obsessed Coach position located in New York, NY, United States.

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