Print Production Level 3

• Operate high-volume digital, color, print, copy, scan, binding, folding, inserting, laminating, cutting, and finishing equipment.
• Process, schedule, track, and distribute high-volume print production jobs.
• Review customer files for fonts, image resolution, registration, formatting, and other production issues.
• Perform quality inspections before, during, and after production runs.
• Receive, review, electronically log, index, convert, scan, store, and back up customer jobs.
• Integrate variable data into templates and optimize document design for quality reproduction.
• Provide customer service and interact professionally with staff, clients, and management.
• Troubleshoot production and equipment issues; coordinate with service personnel and third-party vendors as needed.
• Perform equipment maintenance, collect meter reads, maintain production/billing logs, and manage supplies.
• Apply asset tags and update databases; track office equipment moves, additions, and changes.
• Provide basic end-user equipment training and assist with process improvements and templates.
• Maintain a clean, organized, and safe production environment.
• Lift and move materials and equipment weighing up to 50 pounds.

• Strong computer skills with working knowledge of PCs, email, file management, network devices, printers, and web applications.
• Intermediate Microsoft Office skills, particularly Excel and PowerPoint; ability to create spreadsheets, use formulas, sort/filter data, create graphs, and import/export information.
• Basic math, data entry, file conversion, scanning, and document management skills.
• Strong customer service, communication, organization, troubleshooting, and problem-solving skills.
• Professional demeanor with the ability to coach and mentor coworkers.
• Ability to work independently in a fast-paced, high-volume production environment.

• Minimum 4 years of experience in high-volume print production, binding, and scanning.
• Minimum 1 year of customer service experience.
• Experience operating high-volume digital/color printers, copiers, scanners, and finishing equipment.
• Experience with print production workflow, quality control, document preparation, and electronic file management.

• High School Diploma or equivalent required.
• Post-high school technology training or equivalent technical experience required.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.

With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take.…