Client Partner, SMC

Overview

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world;
Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world;
Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it’s always the fastest way to share a moment!

• Identify, prioritize, and secure business opportunities
• Ensure that our clients receive the highest level of sales and operational customer service
• Partner with other cross-functional teams on structuring and executing strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends and case studies
• Educate clients on Snapchat products and best practices
• Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship
• Analyze campaign performance statistics and recommend performance enhancements
• Communicate and evolve a client’s thinking to mirror success on Snap according to Playbook & Planning Principles, balancing client goals
• Ensure strong health of the client relationships, identify gaps where we do not have advocates, and request internal support to elevate Snapchat with clients under this book
• Own a room, present dynamically, and instill confidence to challenge clients in a kind, smart, and creative way to ensure mutual long-term benefit

• Extensive knowledge of social media, mobile apps, and digital and mobile marketing
• Ability to perform well in a highly dynamic, rapidly changing environment
• Excellent communication and presentation skills
• Ability to engage and partner with C-Level executives
• Ability to win the support of key stakeholders
• A team player and collaborator
• Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfort with senior-level engagement sessions

• Bachelor’s degree or equivalent preferred
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
• Ability to travel as needed

• Proven track record of growing top-to-bottom relationships with both clients and agencies
• Proven track record of reaching and exceeding sales goals
• Creative, outside-the-box thinker, and strategist
• Passion for Snap, marketing, and up for the challenge of building something from the bottom up

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap:
At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to…